Transcript Cisco ® Softnet and Smartnet Services

Why and How to Manage your
infrastructure lifecycle?
David Baudrez
Vertical Sales Manager
Africa Levant Region
Presentation_ID
© 2009 Cisco Systems, Inc. All rights reserved.
Cisco Confidential
1
Business and IT Trends
Is Your Network Ready?
Video
Streaming Video
Video Surveillance
TelePresence
IP Telephony
Web Conferencing
Wireless
Consolidation
Virtualization
Automation
PCI Compliance
HIPAA
Sarbanes Oxley
Collaboration
Cost Savings
Security and
Compliance
Green
Energy Management
Presentation_ID
© 2009 Cisco Systems, Inc. All rights reserved.
Cisco Confidential
Corporate Green Initiatives
2
What Drives Companies to Upgrade
infrastructure?
Obsolescence 46%
Performance 28%
Capabilities 19%
 End of life
 Gigabit to desk, 10GE
 Security
 Support costs
 Voice and PoE
 Compliance
 Reduce power, heat
and space
 Technical obsolescence
 Failover and resilience
 Video
 Financial Depreciation
 WAN optimization
 IPv6
Presentation_ID
© 2009 Cisco Systems, Inc. All rights reserved.
Cisco Confidential
 Mobility
3
Most Networks Are Not Ready!
Many Networks Today Still Rely on Obsolete Elements
End of Support Products
20%
50%
End of Sale
(Limited Support
Remaining)
Currently
Shipping
Products
30%
*Based on Over 2,000 Cisco Discovery Audits of Mid-Market and Enterprise Customers
Presentation_ID
© 2009 Cisco Systems, Inc. All rights reserved.
Cisco Confidential
4
Key Reasons Your infrastructure Need
to be Upgraded
Today’s Networks Require
 Integrated advanced security including
intrusion prevention, active firewall, etc.
 High availability, high performance
 Disappearing Network perimeters
 Integrated voice/IP telephony call
control and voice services
 Integrated wireless LAN and
Ethernet switching management
 Video support and management
 Energy usage optimization
 Scalability for future needs
It’s Not Just About Connectivity Anymore
Presentation_ID
© 2009 Cisco Systems, Inc. All rights reserved.
Cisco Confidential
5
“When you buy a reputable brand, you should expect to get what you
pay for and not fakes, second-hand items, third party products,
products with invalid warranties or software licenses, no service
support entitlements or incorrect configurations.”
Buy only via Cisco’s authorized channel
Presentation_ID
© 2009 Cisco Systems, Inc. All rights reserved.
Cisco Confidential
6
How can we help?
Proceed to a Network Assessment
 Use a hardware or software discovery tool
to identify network elements
 Uncover network upgrade opportunities
 Prioritize risk areas such as obsolete
hardware or software
 Use Cisco Discovery or third-party tools
to automatically generate reports
Cisco Discovery
www.cisco.com/go/partner-discovery
www.cisco.com/web/partners/tools/discovery.html
Presentation_ID
© 2009 Cisco Systems, Inc. All rights reserved.
Cisco Confidential
7
How can we Help?
Cisco Buys Back your depreciated assets
 Cisco helps you protect your investment
 On average buy back up to 10% of
purchased equipment value
 Up to 18% special credits on specific
end of sales products lines or
competitive products
 Credit issued towards the purchase of
new Cisco products
 Cisco return process offers free
collection of exchanged product
Presentation_ID
© 2009 Cisco Systems, Inc. All rights reserved.
Cisco Confidential
8
How can we Help ?
Smart Business Architecture
Headquarters
Data Center
Unified
Communicatio
ns
Hosts
Application
Servers
Disaster Recovery Site
Fibre Channel
Switch Fabrics
Data Center
Unified
Communicatio
ns
Hosts
Application
Servers
Fibre Channel
Switch Fabrics
Storage
Array
Fabric
Extenders
Storage
Array
Ethernet
Switch
Stack
Ethernet
Switch Fabric
Core
DR
Router
Application
Acceleration
Core
IDS/IPS
Application
Acceleration
Wireless LAN
Controller
Core Switch
Stack
Campus
Router
Firewall
Core
Switch
ACE
Wireless LAN
Controller
WAN
Branch Router with
IDS and Application
Acceleration
PSTN
Firewall
Access
Client Access
Switches
Wireless
Access Point
Presentation_ID
© 2009 Cisco Systems, Inc. All rights reserved.
Interne
t
Wireless
Access Point
Branch
Switch
Hardware and
Software VPN
Cisco Confidential
Teleworker/
Mobile
Worker
Branch
9
How can we Help?
Cisco Services
Intelligence-based smart services and capabilities
What’s New
• Cisco® Smart Care Services - A proactive, network-level
service platform that allows partners to build upon Cisco
networking expertise, methodologies, tools, and infrastructure to
create customized services for customers.
• Cisco ® Softnet and Smartnet Services - Delivers rapid issue
resolution and premium service options to help maximize
operational efficiency. Smart Call Home capability
provides proactive diagnostics and real-time alerts
on select devices.
Presentation_ID
© 2009 Cisco Systems, Inc. All rights reserved.
Cisco Confidential
10
Keep your infrastructure up to speed with
Cisco’s lifecycle management
Assess
Propose
Design
Deploy
Maintain
Solid Foundations for world class performances
Presentation_ID
© 2009 Cisco Systems, Inc. All rights reserved.
Cisco Confidential
11