Transcript SITE INFRASTRUCTURE

MANAGED SERVICES - OVERVIEW
CUSTOMERS AND BENEFITS
Camusat targets following customers:
 TOWER COMPANIES
 GRID NETWORKS & HYBRID INFRASTRUCTURES
 COMPANIES OWNING THEIR POWER&TELCO INFRASTRUCTURE
 TELCO OPERATORS
 OTHER SERVICE PROVIDERS WITH SIGNIFICANT FOOTPRINT IN GLOBAL MS
 SOLUTION PROVIDERS & SYSTEM INTEGRATORS
 EQUIPMENT VENDORS
 DEFENSE & SECURITY INDUSTRY
Main customer operational benefit:
 managing “the site” end-to-end (passive and active, power&telco)
Main customer financial benefit: reduced OPEX&CAPEX
MANAGED SERVICES – DOMAINS
SITE INFRASTRUCTURES
• civil infrastructure:
towers, shelters, data rooms
• power supply:
conventional & hybrid systems
• environment systems:
cooling, alarming, probes
• RMS devices:
remote monitoring & controlling
SITE INFRASTRUCTURES (as it is in brochure)
SITE INFRASTRUCTURE – DELIVERED ACTIVITIES
On-site (local)
• site survey
• audit & inspection
• installation & roll-out & swap
• commissioning & acceptance
• technical support, spare parts replacement & repairing
• end-to-end gensets refueling management (anti-fraud, tank operations,
transportation)
Centralized
• spares part management
• infrastructure inventory administration
• warehouse administration
Off-site (remote)
• feasibility study
• solution design & deployment
• site (civil & electrical) design
• troubleshooting & problem management
RADIO ACCESS NETWORKS
• RBS:
BTS, NodeB, eNodeB
• Radio repeaters
GSM, UMTS, LTE, WIMAX
• Radio controllers:
BSC, RNC
RADIO ACCESS NETWORKS (as it is in brochure)
RADIO ACCESS NETWORK – DELIVERED ACTIVITIES
On-site (local)
• radio site survey, drive testing, customer measurements
• site audit & inspection
• antennas operations (feeders & connectors running and cabling,
positioning, re/aligning)
• equipment installation & roll-out & swap
• equipment commissioning & acceptance
• nodes troubleshooting, spare parts replacement & repairing
• preventive & corrective maintenance
Off-site (remote)
• design (whole network, cluster, individual sites)
• planning (frequency/code, re-homing, re-farming, re-parenting)
• end-to-end optimization & performance management (KPI monitoring &
analyses, drive test results analyses, reporting)
• customer network audit and improvement
TX & DATA ACCESS NETWORKS
• Transmission environments:
optical fiber, microwave, copper
• Transmission systems:
PDH/SDH radio-relays
SDH/DWDM multiplexers
DSL modems and aggregators
• Data systems:
Ethernet & IP switches
TX NETWORKS (as it is in brochure)
DATA NETWORKS (as it is in brochure)
TX & DATA ACCESS NETWORKS – DELIVERED ACTIVITIES
On-site (local)
• site survey
• site audit & inspection
• equipment installation & roll-out & swap
• equipment commissioning & acceptance
• nodes troubleshooting, spare parts replacement & repairing
• preventive & corrective maintenance
• optical fiber operations (binding, QOS measurements)
• microwave operations (positioning & LOS re/aligning, measurements)
• cabling operations (cables, feeders, connectors running and patching)
Off-site (remote)
• design
• planning
• optimization
• customer network audit and improvement
GNOC – OVERVIEW
GNOC – ACTIVITIES
Addressing ACCESS NETWORKS and SITE INFRASTRUCTURES
• network inventory administration & provisioning
• ticketing & dispatching & functional escalations
• vendor management
• monitoring & troubleshooting
• preventive & corrective maintenance
• configuration & acceptance
• incident & problem management
• change management
• network (RAN & TX domains) optimization data post-processing
GNOC – MULTIPLE TOOLS & PROCESSES CAPABILITY
GNOC managed services delivery and CAMUSAT tools are ITIL compliant
GNOC premises and managed services delivery are compliant with:
• ISO27001 (information security)
• ISO 22301 (business continuity)
• ISO 20000 (IT service continuity)
CAMUSAT own/proprietary tools suite manage:
• network & civil infrastructures inventory
• roll-out projects administration
• refueling lifecycle
• ticketing, dispatching, reporting
• RMS(vendor independent) monitoring&control
CAMUSAT has the capability to operate customer / vendor OSS / 3PP independent tools:
• network & civil infrastructure inventory tools
• ticketing & dispatching tools
• design, planning, optimization tools
• monitoring, troubleshooting and configuration tools
• open source statistical data bases
GNOC - WAYS OF WORKING - INFRASTRUCTURES
GNOC - WAYS OF WORKING - TELCO
GNOC - WAYS OF WORKING – UNIFIED DELIVERY
GNOC – INFORMATION SECURITY
CAMUSAT DEPLOYED A SECURITY AWARENESS MIND SET-UP
• infrastructure assets inventory
- secured provisioned information
- VPN accessed
- customer dedicated storage
• service delivery confidentiality
- across SLA & KPI
- across on-going & other potential contracts with customer
across different customer projects
• g-NOC premises high security level compliant designed & built
- secured premises (environmental, authorized access, 24x7 CATV surveillance
& logging, data&voice connectivity)
GNOC – BUSINESS CONTINUITY 24x7x365
• power supply by mains, generator, UPS & batteries hosted in a standardized power room
• hot standby power & data & telephony building circuits; interference proof cabling
• redundant heating, ventilation, cooling and air filtering systems
• data connectivity through different fixed providers (by terrestrial and wireless)
• mobile coverage & broadband from different providers
• fixed VOIP telephony through different ISP
• own/proprietary tools hosted both in cloud and in CAMUSAT premises
• dedicated IT room, systems fully redundant (power, AC, internet peering)
• 16 large screens video-wall (3 different projection solutions active anytime)
• back-up locations in place
- 1 in Bucharest, 2 in Romania(regional branches), 1 in each global HUB
• back-up laptops, phones and mobile modems for service delivery team
• service delivery team – mobile, crossed competences, multiple languages, BCP trained and
periodically evaluated/tested
GNOC – roadmap 2014
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can deliver in 24x7 mode with a staff of 20 FTE / shift
scalable, all systems redundant, short term expandable to 100 FTE / shift
expandable up to customer needs / requests
BCP & information security compliant
ISO 27001, ISO 22301, ISO 20000 – certified
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end-to-end lifecycle management for site(power&environmental) infrastructures
can manage 50.000 RMS (power&environment remote monitoring systems), 3
integrated vendors
already live with solar(PV) power infrastructure end-to-end operations
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can deliver 1st Level RAN & Transmission & Data operations&engineering
can manage over 20.000 RAN & Transmission & Data network elements
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CAMUSAT owns site infrastructures specialized software(eSight)
Tool is ITIL compliant, managing both passive and active(live monitored) info
GNOC – roadmap 2015
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can deliver 2nd Level RAN & Transmission & Data operations&engineering
prepare the first MS TELCO delivery for an American customer
live delivery for other couple of African customers(TowerCo type)
eSight tools platform capable to manage multiple vendors for RMS products
and hybrid systems
ISO 9000/14000/18000/27001/22301/20000 – recertification
MS capability to deploy regional NOC’s, up to customer needs / requests
MS R&D capability for tools & processes applicable to towerco industry