Transcript presentation - MNET Services

e-Fax Services Overview
Enterprise Fax Service from the
Office of Enterprise Technology
January 3, 2011
e-Fax Services Overview
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Topics
• Description
• Features
• Fax vs. Email
• Benefits
• Conceptual Diagram
• Pricing Tiers
• OET Value Adds
• Getting Started
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Description
e-Fax Services —
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provide inbound and outbound fax
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suitable for individuals and groups
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can replace traditional fax machines
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an enterprise fax solution for Minnesota government
and education
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tiered pricing based on actual usage volume
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available to users within the metro free calling area
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Description
e-Fax technical requirements —
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location must be connected to MNET
(Minnesota’s Network for Enterprise Telecommunications)
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location must have a local area network
Compatibility is easy —
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any type of telephone service
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any email application
Why are the telephone service and email
application mentioned?
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Features
Send a fax —
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a Web interface is used
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attach a file, such as a letter or spreadsheet, and it gets
converted to an image when it’s faxed
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custom cover sheets for agencies and work groups are
available
Who can receive the faxes?
•
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any fax machine or fax service can receive an e-Fax
document
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Features
Receive a fax —
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inbound fax arrives as an image file attached to an
email message
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standard viewing software on the user’s PC opens the
image attachment
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user can manipulate the file by standard commands
such as Save, Print, Forward, etc.
How does this happen?
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a fax telephone number is assigned to the user or group
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the fax telephone number routes to an individual or
group email address
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Fax vs. Email
What are the differences?
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a fax is sent and received as a graphics (.tif) file – it’s a
picture of a document
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if you need to send or receive an editable (ex. Word
.doc or Excel .xls) or portable (Adobe Acrobat .pdf)
file, use email
•
inbound fax makes dealing with a signed document
easy; you have it electronically rather than on paper
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outbound fax streamlines the sending of existing
documents (ex. Word files, etc.) to a traditional fax
machine; it’s paperless, straight from your desktop
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Benefits
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privacy and security – a desktop application instead of
paper on a shared fax machine
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efficiency – expedite the turnaround time
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financial – e-Fax costs are generally lower than using
fax machines, and consolidating volume into one
billing account yields the lowest per-page rates
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green – reduce unnecessary paper consumption
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Conceptual Diagram
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Pricing Tiers
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OET recommends the agency consolidate e-Fax into one
billing account number for the lowest per-page unit cost
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tiered billing is based on total pages, in and out, per month
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tiers allow a usage range to simplify budget planning for
customers
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long distance is included in the tier rate
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Pricing Tiers
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OET Value Adds
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innovative technology – Fax over IP (FoIP) that makes
use of existing network and telephony infrastructure
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hosted enterprise infrastructure in a secure
environment
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defined business processes from inquiry through
implementation and ongoing support
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expert staff and vendor resources
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24x7x365 Technical Assistance Center (TAC)
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Getting Started
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identify individuals and work groups that would benefit
from desktop faxing
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analyze fax practices today –
•
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number of machines
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costs for provisioning and maintenance
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volumes of inbound and outbound per month/quarter/year
contact your OET account manager to discuss or plan a
project
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Questions
Thank You
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