Transcript Improved Preparedness with IP Fax

Improved Preparedness with IP Fax
Craig Toney, Cantata Technology
[email protected]
January 23-26, 2007• Ft. Lauderdale, Florida
Cantata’s ‘Composition’
Formed in 2005 By Merger of Excel Switching and
Brooktrout Technology
• Excel Switching
– #1 Manufacturer of programmable switches
– Present in virtually every carrier network
– Founded in 1988, public in 1997, acquired by Lucent for
US$1.9B, spun out of Lucent in 2003
• Brooktrout Technology
– #1 Manufacturer of intelligent fax technology
– Present in 90% of the Fortune 500
– Founded in 1984, public in 1992, acquired by Excel in 2005
• SnowShore Networks
– #1 Manufacturer of IP media server technology
– Founded in 2000, acquired by Brooktrout in 2004
January 23-26, 2007• Ft. Lauderdale, Florida
Cantata’s Product Portfolio
• Theme: Provide an integrated portfolio of communications enabling
technology for carrier and enterprise
• Strategy: Provide products that address circuit-switched, packet,
communications signaling, and the transitions between these technologies
Carrier
IP
TDM
Enterprise
January 23-26, 2007• Ft. Lauderdale, Florida
Reseller Survey
• Q: Is IP or circuit switched communications
technology perceived as a better network
architecture for failover?
• A: Circuit switched communications is perceived as
more reliable than packet by 70% of respondents
• In fact, VoIP is more reliable…
– Internet Protocol / “IP” has “survivability” designed into it
– IP Networks for VoIP are designed with load balanced
nodes to avoid cascading failures resulting from partial
failures
– Success is dependent upon best network design practices
– which should be a part of the strategy regardless
January 23-26, 2007• Ft. Lauderdale, Florida
Fax-Documents are Essential
to Key Business Processes
Function
Key
Processes
Fax Documents
Sales
Quoting,
expenses,
Expense forms, proposals, pipeline,
purchase orders, quotes, reports…
Finance
A/R, Payroll
Invoices, time sheets, insurance
claims, trade confirmations…
Human
Resources
Hiring, Benefits
Enrollment
W-9 forms, resumes, offer letters,
health plan forms, ESOP forms
Purchasing
Procurement
Purchase orders and requisitions
Legal
Contract approval
Contracts, NDAs
Medical
Prescriptions
Prescription orders
January 23-26, 2007• Ft. Lauderdale, Florida
High Degree of Integration and Dependence
HRIS
Prescriptions
Workflow
A/P
Email/UM
Contracts
PBX
Fax server
Hiring
Archive
A/R
CRM
Purchasing
ERP
Sales
Rec Mgmt
Doc Mgmt
Payroll
HIS
January 23-26, 2007• Ft. Lauderdale, Florida
IP Fax and Disaster Preparedness
• Disaster Preparedness & Recovery…
– Location independence
• Fax server can be located anywhere
• Load balanced redundant server(s) at secondary
locations
• Leverage gateways to provide local PSTN access at
remote offices
• Locate servers in least risky / best supported location
– Centralized & consolidate fax services
• Fewer locations to protect & support
• Rapid response – easier access to replacement
January 23-26, 2007• Ft. Lauderdale, Florida
Putting it all Together
Local 3rd Party Fax
Machine – Tokyo /
Japan
Local 3rd Party Fax
Machine – New York
/ US
Tokyo Office
New York Headquarters
T.30
TR1034 or
SR140-based
IP Fax Server
Cantata
IMG IP
Media
Gateway
PSTN
Internet /
VPNT.38
T.38
Cantata IMG
IP Media
Gateway
Internet /
VPN
PSTN
Brussels Office
T.30
Hybrid
PBX / IPPBX
Cantata IMG
Media
Gateway
Local 3rd Party
Fax Machine Brussels
January 23-26, 2007• Ft. Lauderdale, Florida