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Mobile Connectivity With Sage
- connecting employees to business wherever they are -
Mobile productivity systems deliver incredible returns to your business. Please take a few
minutes to go through this presentation and find out how to increase the value of your Sage
Enterprise system through mobilisation
0870 909 74 75
www.mobileproductivity.com
[email protected]
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Why mobilise business systems?
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Reduce Costs:
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Increased sales/service calls per employee
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Minimise errors through better information flow
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Minimise trips to base by employees
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Real time view of business – MD’s dashboard
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Remove administrative stages
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Avoid laptop deployment
Increase Revenue:
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Differentiate through better information at the point of sale
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Better information at the point of service
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Faster response times
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Why now?
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Wireless data - faster and cheaper
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Devices - low cost, connected & powerful mobile computers
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Pocket PC Phone Edition
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Microsoft Smartphone
Partners - service organisations able to develop and deploy your mobile business systems
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GPRS - has 99% UK coverage at speeds of 26–52kbps and the user only pays for the data transferred
Mobile Productivity – has been developing mobile software and supporting its customers’ mobility needs for
three years
Opportunities for businesses to profit from mobility
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Email – receive and send business email anywhere
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Horizontal applications – project management, expenses, task allocation, document access etc.
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Industry applications - finance, healthcare, construction, etc.
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Example of a typical Mobile Productivity system
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The following slides are an example of the “Mobile Intranet” service hosted and maintained by
MP. The demonstration includes the following activities:
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A mobile user starting the application and receiving an SMS
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The business administrator sending out a group SMS
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A mobile user viewing a list of upcoming tasks
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The administrator uploading a tasks list from an Excel spreadsheet
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A mobile user downloading a task sheet and viewing it while offline
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A mobile user downloading a document and then viewing it while offline
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A mobile user entering time and mileage for a particular job while offline and then uploading the data
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A mobile user entering an order while offline and then uploading the data
The following slides are simply an example of the sort of functionality that can be achieved
with a mobile productivity system. Its flexibility means that specific user interfaces and
functionality can be incorporated to meet the exact requirements of a particular customer.
Two typical system additions are; the incorporation of signature capture for proof of delivery
and bar code scanning for asset registration and tracking.
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Mobile User Experience – Switching On
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The mobile user can quickly get to the
application and start using it:
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Turning the device on brings up the “Today”
screen
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Clicking on “Start” pulls up the programs
menu
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Tapping the “i” icon opens the Mobile
Productivity Application
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Since the device is also a mobile phone, it
can receive messages from the business
administrator
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In this example, the administrator has sent
out a message to a particular group of staff
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Administrator – Sending a Groups SMS
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The administrator back at the office uses
the web based management system for:
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User access rights
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Intranet content
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Database synchronisation rules with
customer’s servers
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Database synchronisation rules with
customer’s mobile users
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Group outbound text and email messaging
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Viewing inbound text messages
The screen to the right is an example of
how the administrator would send an
outbound group message
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Mobile User Experience – Going Online
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The Mobile user may want to view what
jobs he has to do over the next few days
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By tapping “Login” the user can go online and
browse the mobile intranet
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They can browse the new job sheets that the
administrator uploaded
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Tapping “Seven Day Tasks” brings up the
jobs they have to do
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Selecting a particular date pulls back all of
the jobs to be done on that date
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If there is a contact number associated with a
job then clicking on the number makes the
call
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Administrator – Uploading a database
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The administrator back at the office can
get data into the system by:
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Excel upload
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XML web services
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Direct server – server synchronisation
The screen to the right is an example of
how the administrator would upload the
seven day task spreadsheet from the
previous example
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Mobile User Experience – Browsing Offline
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Instead of having to go online to view
information each time they need it, they
can chose to store it on their handset
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By tapping “Download” the data associated
with that particular mobile user is
downloaded (this approach saves
considerable time and mobile data costs)
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By tapping “Dataview” the user can then view
the data offline whenever they want
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The screen displays the list of databases that
the user has previously downloaded.
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The user selects to view “Task Sheet” and
selects the date.
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The two jobs on that day can then be viewed.
Tapping “Back” takes the user back to do
another search
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Mobile User Experience – Browsing Offline
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The mobile user remembers that the
administrator sent out a message stating
that the procedure document TR34 had
been updated
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The user decides that he will download that
document.
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By going to the “Online” tab and tapping
“Resume” the user goes back online and into
the intranet.
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The screen displays the intranet home page
and the user navigates by clicking on
“Procedure Documents” to the TR34
download section
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Once the document is downloaded, it is
viewable offline in the “QMS” section
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Mobile User Experience – Offline Timesheet
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The mobile user has just completed a job
and so needs to enter the resources used
for that job into the company management
system
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The mobile clicks on the timesheet tab,
selects the vehicle used on the job, and
clicks “Add”
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He select the job number that he is booking
to and enters the mileage and time on that
job
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Once the timesheet is completed, the
information is safely stored on the device
waiting for an appropriate moment to be
uploaded
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By going to the “Online” tab and tapping
“Upload” any timesheets that mobile user has
entered is automatically uploaded to the MP
system
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Administrator – Using the timesheet data
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All of the timesheets submitted by
the mobile employees are
collected into a secure database
on the MP Server system:
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The timesheet data can be
regularly collected by your existing
business system using XML web
services
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Alternatively, with the click of one
button, the administrator can
download all of the timesheet
records submitted by all of the
employees as an Excel
spreadsheet
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Mobile User Experience – Offline Order Entry
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The mobile user has just made a sale and
so needs to enter the order details into the
company management system
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The mobile clicks on the orders tab, selects
the customer and their reference and clicks
“Add”
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He select the product being ordered, enters
the quantity, the discount and clicks “Add”
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All the orders entered are safely stored on
the device waiting for an appropriate moment
to be uploaded
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By going to the “Online” tab and tapping
“Upload” any orders that mobile user has
entered are automatically uploaded to the MP
system
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Mobile solutions compared – Private APN
The enterprise has its own Private APN
with its mobile network and a leased line
to route data between the mobile network
Sage Server
High entry costs and ongoing cost commitment.
specific client software and middleware required
onto its LAN
significant systems integration project
Enterprise network at moderate risk
Fixed
Wireless
Private APN
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Mobile solutions compared – Public APN
https
https
DMZ Server
Can access any web server
Multiple connections to mobile devices
on the internet
Internet originated with unknown IP addresses
potentially expensive
specific client and server software
enterprise network at high risk
Fixed
Wireless
Mobile handset
originated transaction
Sage Server
Public APN
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Mobile solutions compared – Mobile Productivity System
https
https
https
https
MP manage the multiple
connections and access rights etc.
MP Server
to diverse mobile devices
on various mobile networks
Sage Server
Through a single secure connection
The Sage server consumes an XML web service
with optimised client server software
on the MP server at set time intervals
either uploading or downloading new data
enterprise network at low risk
Fixed
Wireless
MP APN
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Why an MP System - Summary
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Cost effective
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No servers or middleware and little internal support required
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Possibility of avoiding a laptop deployment
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Typically £5,000 p.a. for 20 users
Secure
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Rapid deployment
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No alteration of security policy and no inbound requests to the enterprise network
Train administrator, SOAP interface software on Sage server, deploy cab to Pocket PC, train mobile users
Expert support included
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Dedicated MP support team take burden off internal IT
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100% availability service level agreement
Mobile Connectivity With Sage
- connecting employees to business wherever they are -
Contact Us:
0870 909 74 75
www.mobileproductivity.com
[email protected]