Transcript Understanding the Impact of Technology

MOBILE: BRING
YOUR OWN
DEVICE (BYOD)
NETWORK AND
SECURITY ISSUES
Ernest Staats
EDMODO -- CS3392
Resources available @
Technology Director
www.es-es.net/2.html
MS Information Assurance, CISSP, CEH, CWNA, Security+, MCSE, CNA, I-Net+, Network+, Server+, A+
[email protected]
WHY THE BUZZ? MOBILE AND BYOD
The rise of mobility and the marginalization of the PC
Sales of smartphones and tablets skyrocket
Mobile devices are faster, Cheaper can possibly be provided by
students thus reducing the IT cost…. what is the impact on the
network
Always with you, always on, convenience
Less to break or fix
1. USA Today, “Moves by HP, Google further marginalize the traditional PC.” Jon Swartz. 9/6/2011.
CONSUMERIZATION IMPACT
Blurring of professional/School and private life
One device that serves both needs
How do you address the multitude of devices?
iPhone, Androids, Blackberry, Windows, etc.
Now multiple tablets
Netbook/Ultrabooks
Cloud Security implications
What are consumers expectations of network speed and access
HOW WILL MOBILE/BYOD BE USED?
 50% of the mobile internet traffic in the UK is for Facebook…
 Facebook tops Google for weekly traffic in the U.S.
 Generation Y and Z consider email passé…
 some universities have stopped distributing email accounts
 1 in 5 couples meet online
 1 in 5 divorces are blamed on Facebook
 Kindergartners are learning on iPads, not chalkboards
SOCIAL NETWORKING STATISTICS
• Facebook: 600 billion page views/month
• MySpace: 24 billion page views/month
• Twitter: 4.4 billion page views/month
• 86% of students ages 12 to 17 who have access to the
Internet use social networking sites
• 62% use it on a daily basis
(© 2011 Cable News Network7)
WHERE TO START -- MOBILE/BYOD
•Device consistency--It is usually impossible to issue each user exactly the
same type of mobile device
•Make sure that users are aware of mobile device policies--There is a lot of
potential for abuse when it comes to mobile devices
•Take security seriously— Anti
•Decide whether to allow personal devices
•Plan to deal with lost devices—and breakage issues
•Periodically measure the impact of mobile devices on your network—
bandwidth and network resources
•Make sure that the IT staff is trained for mobile device support
WHAT DOES YOUR MOBILE PHONE KNOW?
Text messages, even deleted ones
Words in your personal dictionary
Facebook contacts
Tens of thousands of location pings
Every website ever visited
What locations you have mapped
Emails going back a month
Your photos with geolocation data attached – even if deleted
How many times you have checked your email
Any application ever installed on your device
http://www.theatlantic.com/technology/archive/2011/04/what-does-your-phone-know-aboutyou-more-than-you-think/237786/
GEO TAGGING
August of 2010, Adam Savage, of “MythBusters,” took
a photo of his vehicle using his smartphone. He then
posted the photo to his Twitter account including the
phrase “off to work.”
The image contained metadata reveling the exact
geographical location the photo.
Savage revealed the exact location of his home, the
vehicle he drives and the time he leaves for work.
Read the full story here: http://nyti.ms/917hRh
META DATA IMAGES DEMO
•Go to
•Jeffrey's Exif Viewer
http://regex.info/exif.cgi
•Photo 1
photo.JPG
•Where was the photo taken of the Police office was the photographer on the sidewalk or
somewhere else what kind of device was used to take the photo
TURN OFF GPS FUNCTION ON
PHONES
ISSUES IN BYOD AND MOBILE ENVIRONMENTS
•
Does your AUP include Mobile devices
•
Wireless Capacity vs. Coverage
•
Where to start when securing mobile devices
•
Who is responsible for device security the student, parent, or school?
•
What security do mobile devices need?
•
What are the policy issues to be considered?
•
How can safe and protected internet access be ensured?
•
How network loads can be predicted and what can be done to control the network demand
/ load?
•
What security tools are available for smart phones, tablet devices and so on?
•
What can be or should be installed on student owned devices?
•
What are other risks to be considered?
ACCEPTABLE USE POLICY IS KEY
•
When using a mobile devices to access the Internet students are required
to connect using the K-12 Public network
•
Mobile devices need to be on vibrate
•
Set standards of security: Pin or Password to access device
•
Mobile devices need to be in pockets or backpacks until it is time to use them
•
Mobile devices can only be used in class for academic/learning purposes
•
Any activity conducted on mobile devices in class cannot be published without
permission of teacher and/or students who are involved in the
text/image/video/audio file
•
Students will use appropriate mobile device etiquette by respecting the privacy of
other's device numbers and using appropriate language with their mobile
communication.
https://schoolweb.dysart.org/EdTech/Content.aspx?conID=479
On Edmodo Acceptable Use Policies Web 20 Mobile Era.pdf
WIFI COVERAGE VS. CAPACITY
Coverage does not grantee access especially with mobile devices
Drop your Radios strength & add more AP’s
Directional vs. Omni antennas
Client Type
# of Clients per /AP
Examples
Data
20-30
Laptops, tablet PC’s, Mobile Carts,
Voice
10-15
Wireless VoIP Phones, Nurse Badges
Coverage or Capacity— Making the best use of 802.11 N
Deploying High Capacity WIFI
PDFs On Edmodo
HACKING IS NOW SO EASY A CHIMP CAN DO IT
Software demonstrated -- Use entirely at your
own risk and get Permission first
Ernest is not responsible for any subsequent loss
or damage whatsoever!
This knowledge is intended to be used responsibly so we can provide
academic environments that are secure, safe and accessible
HACKING FOR THE MASSES
Anti app-- Finds open networks and shows all potential target devices.
The app offers up a simple menu with commands like "Man-In-The-Middle"
to eavesdrop on local devices, or even "Attack";
Put student mobile devices on a separate VLAN with strict policy's in place
(ACL’s
WIFI BEST PRACTICES
•Use a WIDS solution to monitor for rogue APs in both the 2.4 GHz and 5 GHz spectrum
bands.
•Periodically monitor for rogue APs in both the 2.4 GHz and 5 GHz spectrum bands by using a
handheld monitor in areas where there is little or no wireless coverage.
•Use auditing techniques on the wired network to discover intruders on the wireless network.
For example, accept Dynamic Host Control Protocol (DHCP) requests only from authorized
network devices.
•This technique will block rogue APs from receiving an IP address and alert the network
manager to potential intruders.
•Train employees not to connect to any ad hoc WLANs.v
WIFI BEST PRACTICES II
•If 802.1X is deployed for the wired network, use 802.1X with EAP to
provide mutual authentication of users and authentication servers.
•School’s should use one of the following EAP types: TLS, TTLS, PEAP or
FAST. Note that EAP-TLS requires certificates on both the supplicant and
the authentication server.
•If 802.1X is not deployed for the wired network, use IPsec or SSL (if
supported by school applications) to provide mutual authentication of
users and authentication servers.
•Authenticate guests through a captive portal webpage and monitor usage.
NETWORK MANAGEMENT
•Modify the default SSID to an enterprise-specific name.
•Use a controller-based WLAN system instead of autonomous APs. A WLAN system provides
a management focal point and reduces the number of attack points in the network.
•Improve access to WLAN hardware using strong passwords. Change passwords periodically.
•Disable wireless-side management access to wireless APs and controllers.
•Frequently monitor vendor software updates and promptly apply patches that improve
network security.
•Use (SNMP) v3, Secure Shell (SSH), and SSL
•Restrict wired-side AP/controller access to certain IP addresses, subnets or VLANs.
TABLET BEST PRACTICES
•· Device lock: enable native device authentication (PIN, password, pattern)
•· Anti-theft measures: Many tablets support remote lock or data wipe … use of tablet
"find me" services can also raise privacy concerns.
•· Over-the-air encryption: All tablets can secure Web and email with SSL/TLS, Wi-Fi
with WPA2, and corporate data with mobile VPN clients.
•· Stored data protection: Hardware and mobile OS support for stored data encryption
varies.
•· Mobile application controls: Many downloaded apps require access to sensitive data
and features, understand what apps have control to what data (Block iTunes on VPN)
•· Anti-malware: Tablets are not shipped with on-board anti-virus, anti-spam, intrusion
detection, or firewall apps.
•· Device management: For visibility, policy configuration, app provisioning, schools can
centrally manage tablets, no matter who owns them.
BEST PRACTICE FOR SCHOOL OWNED DEVICES
•Enforce strong passwords for mobile device access and network access. Automatically lock out
access to the mobile device after a predetermined number of incorrect passwords (typically five
or more).
•Perform a remote wipe (e.g., reset the device back to factory defaults) when a mobile device is
lost, stolen, sold, or sent to a third party for repair.
•Perform a periodic audit of security configuration and policy adherence. Ensure that mobile
device settings have not been accidentally or deliberately modified.
•Encrypt local storage, including internal and external memory (e.g., secure digital cards).
•Enforce the use of virtual private network (VPN) connections between the mobile device and
enterprise servers.
•Enforce the same wireless security policies for laptops and smartphones.
•Perform regular backup and recovery of confidential data stored on mobile devices.
•Perform centralized configuration and software upgrades "over the air" rather than relying on the
user to connect the device to a laptop/PC for local synchronization.
MOBILE SECURITY MANAGEMENT
•User authentication: How will you authenticate users before granting access to mobile
devices? Some MDMs can be integrated with enterprise directories while addressing mobile
needs like network-disconnected authentication.
•Password policy enforcement: How many login attempts will you allow before requiring
reset? Can emergency calls bypass authentication? Many MDM agents can enforce these and
other password policies that go beyond OS-provided PINs.
•Remote device wipe: Do you need the ability to wipe clean a remote mobile device? For
example, an MDM can often delete data or hard-reset a lost smartphone on next server
connect or upon receipt of an SMS "kill pill."
•White/black lists: An MDM involved in software management may require certain business
applications and ban other applications. Similarly, an MDM that controls device settings can
help you disable risky interfaces and wireless options.
•Secure communication: How will sensitive MDM traffic (e.g., configuration changes,
software packages) be protected? Some MDMs provide their own secure channels rather than
relying on OS or third-party protocols.
MOBILE SOFTWARE DISTRIBUTION
•Software packages: How will you bundle related applications for purposes of configuration
and delivery? MDMs can help you define and deploy those packages, helping to resolve
platform, memory, and application dependencies.
•Package distribution: Do you want software to be pushed to devices (on schedule) or pulled
by periodic device polls? Push can propagate updates faster but requires more frequent
communication that drains handheld battery life.
•Mobile optimizations: Must your strategy accommodate unreliable or limited WANs? Some
MDMs offer compression, incremental updates, and bandwidth management (attempting or
resuming installation only over fast, low-cost links).
•Change control: How often will your mobile applications need patching or update? Define
how deployed packages will be maintained so that changes are applied without resulting in
user pain or weeks of effort to fix failed updates.
SECURITY ISSUES
•
Inherent trust. “It’s MY PHONE.”
•
Portability is a benefit and a risk
•
Controls if lost
• Lock/Erase? Implications of erasing personal data
•
PIN security – secure or easy to do 1 handed
•
What is resident in memory?
•
Malware – whole new breed of malware and products
•
Malicious apps
•
Increasing
•
How do you write secure apps?
•
Social engineering providers – value of OOB communication
•
Where did my app come from ? What is a trusted source?
DECISIONS
•
Issued device (simplicity, consistency & cost) vs. What Do Users Want
•
Multiple device protection costs more
• What is needed for work?
• Impact of Innovation and Agility on what “need”
•
Look at what OS’s need to support (OSX, Android, RIM, Windows Mobile, Symbian,
WebOS)
•
Asset Management issues
• Tracking
• Assuring consistency of controls
•
Policy – issue X. If you want to use something else then these rules apply…
OTHER CONSIDERATIONS
•
Enrollment Experience
• User self-enrollment – ease of use is critical.
•
Password/PIN policy decisions
•
Push capabilities turned on
•
Location services always on – battery impact
•
Jailbreak enforcement
•
Application blacklisting?
•
Encryption requirements
EDUCATION IMPLICATIONS
•
What is the planned education use?
• Internal apps?
• Who develops?
• Security issues
• Use of external apps?
• Same issues
• Build apps for parents?
• All above
• How to assure Quality & Security?
•
Anticipate high demand
• Ease of use and convenience will create rapid adoption
• eBay example
BOTTOM LINE

Educate users
• Don’t divulge personal information.
• Only friend “real” friends.
• Stay away from the games and surveys.
• If it is too good to be true, it probably is.
• Use common sense!

Wall off apps that are unacceptable to your organization.

Use software to help secure devices.
ANTI-SOCIAL NETWORKS
It’s all about how this links to that links to some other thing…
The Pentagon is asking scientists to figure out how to detect
and counter propaganda on social media networks in the
aftermath of Arab uprisings driven by Twitter and Facebook
http://tinyurl.com/3j6xuvx
FACEBOOK CONTENT & SPYING
•Recently Facebook had both hardcore and gory images due to a hack…
•http://www.neowin.net/news/massive-hardcore-porn-outbreak-hits-facebook
•Facebook Visualizer -•Police can make profiles about a person such as where they would most likely go if they
were in trouble, where they might hide, what friends they would turn to etc...
http://www.lococitato.com/facebookvisualizer/
•Generates animated, clickable maps of the relationships between Facebook users.
•Features include profile summaries, export of networks to csv files, fast search utility and
storage of complete html code and download time
•They also have products for Myspace and YouTube.
CYBERSTALKING SITES
http://www.googleguide.com/advanced_operators.html
Lullar
Search for a person using email name or user name http://com.lullar.com/
Spokeo
Searches lots of public Records to find information about someone
http://www.spokeo.com
KnowEm
Claims to check over 500 sites to see if a given user name is taken
http://knowem.com
•Peek You old but still full of good info about someone
http://www.peekyou.com
SOCIAL MEDIA SEARCH ENGINES
•Kurrently offers the ability to search both Facebook and Twitter in real time
•Who’s Talkin It searches 60 social media gateways
•Socialmention Social Media Alerts : Like Google Alerts but for social media
•Your Open Book Looks at profile status updates
GEOLOCATION TOOLS
• http://www.bing.com/maps
• http://twittermap.appspot.com
• http://www.fourwhere.com/
• http://icanstalku.com
• http://ip2geolocation.com
Cree.py
Great tool for geolocating/tracking Twitter/Foursquare users. Not only
pulls coordinates from the posts directly, but can grab them from the
EXIF data in pictures they link to.
http://ilektrojohn.github.com/creepy/
SCRUBBING META DATA
Software
• Jpg and PNG metadata striper http://www.steelbytes.com/?mid=30
• BatchPurifier LITE
• http://www.digitalconfidence.com/downloads.html
• Doc Scrubber
• http://www.javacoolsoftware.com/dsdownload.html
Websites
• http://regex.info/exif.cgi
• http://trial.3bview.com/3BTrial/pages/clean.jsp
MOBILE PHONES PARENTAL CONTROLS
Product Comparison 2010
Sending or posting provocative images
Sharing passwords with friends
Embarrassing or harassing people
Posting personal information
Clicking on pop-ups
Risky Online Behaviors
If it is on the Internet
IT IS NOT PRIVATE
FACEBOOK SECURITY
FACEBOOK IMAGES
•275469_100001925656445_30740_n.jpg
•inurl:100001925656445
Friends Only
- My status, photos, and posts
- Family and relationships
- Photos and videos I’m tagged in
- Birthday
- Permission to comment on your posts
- Contact information
Share a tagged post with friends of the friend I tag
Anti-virus software
Filtering programs
Monitoring software
Parental supervision
Establish rules for your child’s online life
What’s your
favorite thing
to do online?
Show me the
funniest
YouTube video.
Let’s play
your favorite
online game.
GOLDEN RULES TO TEACH
1.
Rules from “real” life apply: courtesy, kindness, modesty, dignity,
respect for law and others, etc.
2.
Don’t talk/txt / MMS strangers
3.
Keep personal information private (No cell # on FB)
4.
Anything posted on the internet is not private and lasts forever
(including photos, videos, etc.)
5.
Communicate if you encounter something uncomfortable
5 GOOD PRIVACY DOWNLOADS
Ghostery is a browser extension that is available for Internet Explorer, Firefox,
Chrome and Safari
Web Browsers Traces Eraser provides an easy way to clear your internet
history, cookies, cached files and more.
Adblock Plus for Chrome a Chrome add-on that makes ads disappear and
offers more than 40 filters
CyberGhost VPN 2011, all web traffic is routed through an anonymised web
server –
iPhone Tracker is a simple Mac OS X application that maps the information
that your iPhone is recording about your movements.
PROTECT YOUR PERSONAL INFO
Avoid using discount cards to pay for anything that you want to keep private
Don’t send messages on an unsecured Wi-Fi network
Mask your identity when you search
•
Use search tools that can disconnect your computer’s identifying machine number from the
search http://www.scroogle.org/cgi-bin/scraper.htm Virual Machines
Pick passwords carefully
Chose different usernames
Read more: http://webupon.com/web-talk/digital-exposure-you-may-not-be-as-safe-as-you-think-you-are/#ixzz1GisN2LZY
REACH PEOPLE WHERE THEY ARE
•
“Let every worker in the Master's vineyard, study, plan, devise methods, to
reach the people where they are.
We must do something out of the common course of things. We must arrest the
attention. We must be deadly in earnest. We are on the very verge of times of
trouble and perplexities that are scarcely dreamed of.” --Ev 122, 123
GOOGLE YOURSELF / YOUR KIDS
What personal information is your child placing on blogs and personal
WebPages?
http://www.pipl.com
http://www.peekyou.com
http://yoname.com
www.google.com www.myfamily.com
www.zoominfo.com
www.alltheweb.com www.zabasearch.com
FIND WHAT GOOGLE KNOWS ABOUT YOU
Google search strings
• site:myspace.com “SSN”
• site:myspace.com “birthday”
• site:myspace.com “Hate my parents” 31,100 hits
• site:facebook.com "phone number“
• Place name in quotation marks (use variations)
“First (Jon) Last”
Legal First (Jonathan) Last”
“First MI Last”
Use groups.google.com and google.com/alerts to look for
your child's name in newsgroups (address, phone number
and other personal information)
Go to my website for a Google search tutorial
•
•
•
•
•
• http://www.es-es.net/2.html
PROTECTOR™ BY TASER
Cell-phone locking
Serious collision detection
Real-time GPS tracking
Unsafe driving alerts
Geo-fences are boundaries on a map that generate alerts when
crossed.
any inbound call, text, or e-mail. Anything that comes into the child's
phone would actually be routed to the parent's phone."
Read more: http://news.cnet.com/8301-19518_3-10433539238.html#ixzz1Mn6tKT00
FLEXISPY
Top of the range spyphone
Mobile Call Tapping, listen to actual phone calls
Remote Listening (Room bugging)
Read all incoming and outgoing SMS
Read all Call logs
Know the location, Location tracking
SIM Change SMS Notification
MOBILE SPY
Features
• SMS Recording
• Call details
• Not voice recording
• GPS Location
• Log summaries
• Works on practically all smart phones
Cost
• $49.97 for 3 months
• $69.97 for 6 months
• $99.97 for 12 months
OPTIONS FOR IPHONE
K9 Web Protection Browser
• Free
• Trusted company
• Blue Coat Systems, Inc.
• Rated 3.5 Stars on first release
• Updates follow quickly
Safe Eyes Mobile
• $20.00
• Trusted company
• InternetSafety.com
• Rated 3 stars
• Rarely Updated
MOBISTEALTH
Features
• Works on multiple phones
• The features vary by make of phone
• SMS Logging
• Call recording
• GPS tracking
• Web Browser logging
Pricing
• 12 months- Up to $200
• 6 months- Up to $150
• 3 months- Up to $100
http://www.mobistealth.com/products.php
GOOD RESOURCES
www.netfamilynews.org
Quality and current “nonprofit news service for “kid-tech news.”
Based on the premise that informal, engaged parenting is essential to
kids’ constructive use of technology and the Net.”
www.pbs.org/parents/growingwithmedia
Provides information on how media “can shape your child’s
development and what you can do to create a media-literate household.”
www.safekids.com
Provides a “guide to making the Internet and Technology fun,
safe, and productive.”
www.besafeonline.org
Advice and information about Internet safety for parents and
teachers, plus opportunities to discuss problems and share solutions.
GOOD RESOURCES
www.getnetwise.org
GetNetWise is a public service created by Internet industry
corporations and public interest groups with the goal of having
“Internet users be only one click away from the resources they need to
make informed decisions about their and their family's use of the
Internet.”
www.netsmartz.org
Created by the National Center for Missing & Exploited Children
and Boys & Girls Clubs of America, “the NetSmartz Workshop is an
interactive, educational safety resource to teach kids and teens how to
stay safer on the Internet.”
www.kids.us
Kids.us is an Internet domain where “affiliated sites are regularly
screened and monitored” so that “parents and children can trust the
sites to provide educational and appropriate online fun.”
GOOD RESOURCES
www.commonsensemedia.org
Provides family-friendly reviews of media (TV, film,
music, Web sites, games, and books) and parent tips
on “healthy media diets” for families.
www.netmom.org
Run by the author of Net-mom's Internet Kids &
Family Yellow Pages, a family-friendly directory to
3,500 of the best children's resources the Internet has
to offer, this site highlights good sites for kids and
provides safety tips for parents
COMMON CHAT TERMS
POS --Parents are looking over my shoulder
POTS -- Parents over the shoulder (my parents are watching; I can't really
talk)
P911 -- My parents are in the room. P = Parents, and 911 = emergency; in
other words, either drop the subject or watch the language
WTGP-- Want to go private? (move to a private chat room)
a/s/l or asl - - Age/Sex/Location -- (used to ask a chatter their personal
information)
GGOH --Gotta get outta here
OLL --Online love
GTR --Got to run
TNT --'Til next time
LMIRL-- Let's meet in real life
SOFTWARE RECOMMENDATION SITES
The Safe Side – Stranger Safety Video
• http://www.thesafeside.com/
Darkness to Light – 7 Steps to Protecting Our Children
• http://www.darkness2light.org/
Cyberbully Resources
• http://www.teenangels.org/
• http://www.stopcyberbullying.org/index2.html
Google Alerts
• http://www.google.com/alerts
National Center for Missing and Exploited Children
• http://www.ncmec.org/
Son, Call Me Big Brother
• http://wired.com/wired/archive/14.07/start.html?pg=8
Download your fav apps all at once
• http://ninite.com/
Family Watchdog – National Sex Offender Search
• http://www.familywatchdog.us
SOFTWARE RECOMMENDATION SITES
Search for your local FBI field office
•
http://www.fbi.gov/contact/fo/fo.htm
•
http://www.fbi.gov/publications/pguide/pguidee.htm
•
http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/adults.htm
•
http://www.missingkids.com/cybertip/
•
http://www.yahooligans.com/parents/checklist.html
•
http://www.enough.org/safeguards.htm
•
http://www.safekids.com/parent_guidelines.htm
•
http://www.safekids.com/myrules.htm
•
http://www.cybercrime.gov/rules/kidinternet.htm
•
http://cyberbully.org/
•
http://www.web-friend.com/help/lingo/chatslang.html
•
http://www.netlingo.com/
A Parent's Guide to Internet Safety
Kidz Privacy
CyberTip Line, National Center for Missing and Exploited Children
Safe Surfing with your Family, Safe Surfing Checklist
Safeguards, Computer safety tips for your home and child
Tips for Parents to Protect Children from Internet Predators, Guidelines for Parents
Kids Rules for Online Safety
Rules in Cyberspace
Cyberbullying
Chat Slang
NetLingo
RESOURCES
All resources and more at my website (bottom of page)
http://www.es-es.net/2.html
•
Chat Abbreviation -PDFDownload
•
Cleaning Your Windows Computer -PDFDownload
•
Free Software for Home Users -PDFDownload
•
How to Check Your Computers History -PDFDownload
•
I-Educator -PDFDownload
•
Internet Safety for Kids -PDFDownload
•
Internet terms -PDFDownload
•
Internet Safety Plan -PDFDownload
•
Internet Safety Tips for Parents -PDFDownload
•
Secure Mac step by Step -PDFDownload
•
Tracking People around town -PDFDownload
Internet Safety for Kids link list
•
www.packet-level.com/Kids is very graphic
•
www.webwisekids.com has excellent resources for parents
BIBLIOGRAPHY
1.
Tapscott, The N’ Generation, 1998: 1-2.
2.
World Youth Report 2005
3.
4.
The Henry J. Kaiser Family Foundation Study, 3/05
Kaiser Family Foundation
5.
Numsum Myspace Stats
6.
7.
8.
Media
Central “The Buzz”
http://www.pewinternet.org/pdfs/PIP_Teens_Report.pdf
9.
The Search Agency
http://www.amazon.com/gp/product/0071347984/103-7584413-9423004?v=glance&n=283155
http://www.un.org/esa/socdev/unyin/wyr05.htm
http://www.kff.org/
www.numsum.com
The National Youth Agency
www.nya.org.uk
http://www.thesearchagency.com/ResourceLibrary/search_engine_stat.aspx?sCatId=2
10. Internet
Addiction by Wendi Kannenberg http://gien.adventist.org/forum2006/presentations/kannenberg -online-addictions.pdf
11. Internet Safety for Kids
www.packet-level.com/kids
12. US News and World Report – Special Report- September 18,2006
www.usnes.com
13. 'Predator's Playground‘?
http://www.msnbc.msn.com/id/11065951/site/newsweek/
14. Decoding MySpace
http://www.usnews.com/usnews/news/articles/060910/18myspace_5.htm