WTH user conference - Emergency Services Workshop

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Transcript WTH user conference - Emergency Services Workshop

SDO Emergency Services
Workshop
Indiana Wireless Direct Network
Byron Smith
Introductions
Indiana Wireless Advisory Board
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collects and distributes money
portfolio limited to wireless 911
INdigital Telecom
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Contractor for Indiana Wireless Direct
Project
Byron Smith
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Architect and Head Developer
Board Movers and Shakers
improving wireless E911
overseen by the State Treasurer
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Tim Berry, outgoing Treasurer
Richard Mourdock, Treasurer elect
Ken Lowden - ENP,
Executive Director
INdigital Telecom
Privately held Indiana Corporation
Owned by 11 Independent Telephone
Companies
Facilities-based CLEC operating in
Northeastern Indiana
A stakeholder in Indiana Fiber Network
Won the Indiana Wireless Advisory
Board’s IWDN project in a competition
A bit about me
Came to Telecom in 1992 from
academia
MS from Purdue (Computer Science),
additional graduate work University
of Illinois at Chicago
Recruited by Marc Linsner (and others)
to Sprint, 15 years in public safety
Indiana Wireless Direct Project
Board unhappy with performance and
cost of “grafted-on” wireless 911
solution
Board was aware of the Kansas city
area MARC project
Hired L. Robert Kimball & Associates as
consultants to do “wireless direct.”
History of the project
2003 Kimball “Feasibility study”
2004 RFI, responses, and competition
2005 Contract negotiations and startup
2006 Part I – “Crossroads” project
(SS7 trunking and consolidation)
2007 Part II – “IN911” project
(IP network to PSAPs)
Original Wireless Network
MSC
ILEC SR
MSC
ILEC SR
MSC
ILEC SR
MSC
ILEC SR
(32 MSCs)
(etc.)
Wireless MSC to ILEC Selective Router Facilities
(17 ILEC SRs)
Crossroads trunk consolidation
MSC
MSC
MSC
New Selective routers
SR
ILEC SR
ILEC SR
SR
ILEC SR
MSC
(32 MSCs)
ILEC SR
b) SS7 links
Crossroads Wireless MSC to ILEC SR Facilities
(15 ILEC SRs)
Stats and Status
• Indiana has:
• 11 wireless carriers
• 91 counties take 9-1-1 calls
(Warren/Fountain are consolidated)
• 171 emergency communication centers (PSAPs)
• ~ 143 PSAPs take wireless 911 calls
• Crossroads handles 5000 – 7000 calls per day.
• Current info at: www.in911.net
IN911 network
All IP network
Meets NENA requirements for “NG 911”
IP infrastructure:
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Private, firewalled
Redundant
Diverse
Monitored
Gateway
PSAP
MSC
Gateway
Secure
Private
Diverse
Redundant
SR
MSC
PSAP
IP
SR
MSC
PSAP
PSAP
Network
Gateway
PSAP
Gateway
PSAP
SS7 links
Admin
ALI
DB
IN911 Network Components
ALI
DB
IN911 Backbone
Dedicated STS-1 on diverse SONET
fiber ring
Dedicated CISCO “RPR” ring
16 “POP”s on ring, at least one POP in
every LATA
No single-point of failure
Leased from Indiana Fiber Network
IN911 Backbone POP detail
Cisco 3745
IP router
SONET
Fiber
RPR
Ring
DS1
DS1 Chain
100 Meg
Ethernet
Cisco 3745
IP router
PSAP
PSAP
DS1
DS1
(This equipment at IFN connection site)
IFN POP Site Detail
PSAP
PSAP
(start/end of
additional DS1
PSAP chain.)
IN911 PSAP detail (typical)
Dual DS1 connections to IN911 network
Cisco
28xx
CAMA trunks
Cisco
28xx
Ethernet switch
ALI data
Ethernet switch
ethernet
PSAP site equipment
Typical IN911 PSAP terminations
Traditional
ANI/ALI
controller
or
VoIP equip
VoIP PSAP
PSAP equipment
Real-world PSAP installation
Detractor’s view of installation
IN911 Status map
Real time, actual network status
Shows DS1s leaving backbone POP and
interconnecting PSAPs
A mesh architecture
Economy: Redundancy at cost of less
then 1.5 DS1s per PSAP, DS1 distance
average width of county
http://www.in911.net/
Stats and Status
IN911 presently carries 25% of the
daily traffic (1500 calls / day)
IN911 is in the “back room” of PSAPs in
63 of the 92 counties
IN911 currently delivers voice and ANI
to ~ 40 PSAPs
IN911 currently delivers ALI data to ~
25 PSAPs
IN911 protocols
IP: TCP, UDP, EIRGP, BGP, others
SIP, RTP, etc.
CPL
XML, HTTP, etc
SS7: TCAP, AIN, ISUP
And “traditional” CAMA/Enhanced MF,
PAM, E2+, and RS-232 serial data!
We have come a long way, baby!
Graphic visualization of live traffic
http://www.in911.net/
And from recent history:
http://www.quake.in911.net/
The bottom line…
nearly a million calls in 2006
over two million calls in 2007
average 6000 calls every 24 hours
improved call delivery speed, accuracy,
redundancy, and lower cost
an infrastructure we can build on for
the future.
Transitioning to Next Generation
Moving beyond 9.6k data and MF
signaling
Creating redundancy, high availability
Road mapping the future
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text messages to 911
pictures to 911
OnStar and ATX crash information to 911
Delivering expanded data
Forklift upgrades aren’t an option
Data delivery improvements
offer a lower cost path to the future
We want to get more information,
and more accurate information on
the dispatch screen
A metro area PSAP
A rural PSAP
Which PSAP has
what they need?
Where Technology Happens
wireless calls in ALIviewer
wireline calls in ALIviewer
Q&A
[email protected]
260-469-2010