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GAWDA Webinar:
Virtual Private Networks
Presented By INFONETICS, Inc.
David J. Frea is President of INFONETICS, Inc., a software supplier to Welding
Supply and Industrial Gas distributors. INFONETICS has been an NWSA/GAWDA
associate member since 1988, and holds a seat on the GAWDA Management
Information committee. Mr. Frea can be reached by phone at 614-875-2006 or email
[email protected].
RITA+VPN: INTERNET
COMMUNICATIONS
Internet is predominately a communications tool.
TCP/IP: Transmission Control Protocol/Internet Protocol
Developed in ’73 by Vint Cerf.
Used widely by D.O.D. in the 80’s.
Defacto networking standard for UNIX systems.
Finally implemented by Microsoft in Windows’95.
Became Microsoft standard networking protocol with
“Windows98”.
Packetizes data, transmits through a series of routes.
Many to many topology, redundant.
The Old Way:
LEASED DATA LINES
Traditional approach to data communications to
distributors branches.
Very reliable, low in bandwidth, expensive.
9600 baud (9.6Kbaud) analog, point-to-point, 2 or 4-wire
leased lines.
56,000 baud (56Kbaud) digital circuits.
Frame Relay -- geographically diverse areas.
(proprietary version of the Internet developed by telcos)
Simple dial-up phone lines (non-toll)
Costs range: $50/mo for simple dial-up, to nearly
$1000/mo for higher speed data circuits
Expensive when crossing telco borders.
Held high due to local telco tariffs and fees.
Usually “leased” by the customer.
Dumb Terminals vs.
IP-based Devices
Dumb terminals/printers “serial communications”:
Requires one-to-one connection between host and terminal.
Multiplexors enable multiple serial devices over single
circuit.
Moderately expensive communications gear (modems,
DSU's, multiplexors).
Terminal equipment; affordable, simple, easily maintained.
“IP” based devices:
Communications traffic carried over common link.
Inexpensive communications gear (routers, hubs).
Terminal equipment (PC’s/Print Servers); expensive,
complex, software maintenance.
Personal productivity software; word processing,
spreadsheets, internet access, email and multimedia.
RITA - Remote Internet
Terminal Access (telnet)
Communications is carried over Local Area Network
(LAN) or Internet
Uses low-cost, local connection to Internet.
No long distance toll charges or expensive leased line.
Ideal for a telecommuter or mobile sales force.
Can provide “Extranet” access B2B – UASI/Westgate
RITA - Remote Internet
Terminal Access
TELNET: Widely used method of communicating
between computers.
End-users computer is simple display device.
Terminal Emulator/TELNET program used to connect to
host/server.
Host computer processes all keystrokes, controls access to
software & data.
Very prevalent in today's mainframe/legacy systems.
RITA - Remote Internet
Terminal Access
Security issues;
Communications is un-encrypted.
Can be eavesdropped on (theoretically) by unscrupulous
individuals on the Internet.
Hardware based firewalls must be deployed.
Login/passwording must be well managed on servers.
All Window’s PC’s have some form of “telnet” built-in.
Software change so only “root” can change passwords.
VPN – Virtual Private
Network
Encrypted communications between devices.
Both ends use a common encryption key, also known as a
"private key".
VPN router devices uses private key to encrypt all packets.
Secure/reliable, even on public networks.
VPN TUNNELING Wide Area Network
Encrypted “tunnel” through the Internet.
Local Area Networks (LANs) connected as a Wide
Area Network (WAN)
Enables secure exchange of all types of networked
based services:
RITA - Terminal Emulator/TELNET program used to connect
to host/server.
File and Print Sharing, Network File System(NFS), I: drive.
All services typically associated with a Local Area Network
(LAN)
Security Issues Dramatically Reduced
Other Internet Services
Internet access means much more than just
communication route.
Web Browsing: Enable PC users to visit manufacturers web
sites for product information and the ability to place and
check on the status of orders.
Email: Perhaps the most ubiquitous tool for the 20th century.
Instant Messaging:
Replaces phone calls to branches (and long distance tolls).
Send email to multiple parties at the same time, reduces
duplicate efforts.
Newest, instant, non-verbal, communications.
Rivals telephone in ability to interrupt.
VoIP: Voice-Over-Internet-Protocol.
VoIP phones allows connect telephone handsets in the branch
to the main phone system in your central office.
Types Of Connections
"IP" communications utilize a variety of types of
Internet connections.
T-1 circuits provide the highest bandwidth available;
1500Kbaud. Highest price point too; $900-$1,500/month.
DSL (Digital Subscriber Line)/Cable modems offer fast
speeds; 128Kbaud-768Kbaud. Less expensive; $30$120/month.
Simple 56Kbaud dial-up circuits; $15-$25/month plus cost of
phone line. 56Kbaud dial-up lines should be used only as a last resort for
small branches.
Full-time access needed at main office.
“Static IP address” required.
CASE STUDY
Moderate sized, independent welding
supply/industrial gas distributor in
Southeast.
Four remote branches, 150mile radius, 2
crossed state lines (inter-lata).
Traditional 4-wire, 9600 baud, analog,
leased lines = $1,200/mo for 3 branches.
Estimated cost of 4th branch prohibitive at
$800/mo. Total = $2,000/mo.
CASE STUDY
56K point-to-point digital circuits rejected. No
savings.
56K Frame Relay rejected. Small savings, large
hardware investment.
DSL implemented at main office ($80/mo) and 2
branches ($60/mo) = $200/mo.
Cable modem at 2 branches = $75/mo.
Total Internet Connectivity = $350/mo.
Estimated savings = $1,650/mo.
15 month Return On Investment
PITFALLS
DSL & CableTV ramp-up problems.
Installation schedules typically aren’t met.
DO NOT OPT FOR SELF-INSTALLATION.
DO NOT DISCONNECT LEGACY EQUIPMENT (leased
lines) UNTIL NEW SERVICE IS FULLY FUNCTIONAL.
Do not sign long-term contracts.
PC’s require more software maintenance &
configuration.
Employee training considerations.
Internet acceptable use policy needed.
RITA+VPN QUESTIONS
INFONETICS
Product Offerings
VPN: Virtual Private Networking
VPN Routers – $249
LAN & WAN Setup – $895 setup, plus hourly rate
INET: Internet Access – Provisioning & setup
$295 1st PC, $149/additional PC’s
plus hourly rate for on-site work
Web Hosting/Email – $680 setup
$400/yr hosting fee, $100/yr secure server
Email: $60/mailbox/yr
(Q10=$48/yr, Q20=$36/yr, Q30=$24/yr)
iCat: Internet Catalog – $400 setup,
3 content updates/yr at $100/update
INFOTERM - $1100, 1.8gHz Celeron, 15” monitor,
TinyTERM (telnet) software included.
VOIP – Voice Over Internet Phones
INFONETICS for
EXPERIENCE
Founded in late ’70s, specializing in software for
Welding Supply & Industrial Gas distributors.
Over 200 major installations in 34 states & P.R.
Windows PC Network integration – Mid 90’s
(WFW3.0)
INET (Internet Access) – 5+ years
Web & Email hosting – 4+ years
RITA (telnet) – 2+ years
VPN capabilities added Summer ’02
INFONETICS for
SOFTWARE/HARDWARE
Classic software handles all facets of business
needs;
Point-Of-Sale
Back-end accounting
Handhelds
Hardware;
Custom built UNIX servers
Custom built INFOTERM/PC’s
Handhelds – Symbol Symbol SPT-1800 for Point-OfDelivery and Serial Number tracking
INFONETICS for
LEADERSHIP
Research & Development at the forefront of many
technological sectors
PC Network integration
Price Disks
Handhelds
Web Hosting
Internet Access
RITA+VPN
iCat – Internet Catalog
GAWDA – Management Information subcommittee
member
INFONETICS for
SUPPORT
Best Of Breed software yields low support
requirements.
“RAVING Fans” throughout INFONETICS
customer base attest to quality and
responsiveness of our support personnel.
No monthly or yearly maintenance contracts.
Software enhancements FREE OF CHARGE – no
need to “re-purchase” software.
Pay only Time & Materials for more substantial
support and/or outsourcing projects.
INFONETICS for
TRAINING
On-site installation/training standard for every
customer.
Annual INFOGROUP Users Group sessions – this
year “on the road”
2-day seminars focus intense training on various
modules.
INFONETICS for
PEACE OF MIND
1729 Gateway Circle
Grove City, OH 43123
614-875-2006
infonetx.com
[email protected]