Transcript Document

Cloud Primer Presentation
Presented by:
Name
Title
Agenda
► The Data Room
►Server Environments and Virtualization
►Desktop Environments and Virtualization
► Cloud Computing Technology
► Evolve IP Cloud Computing
►Colocation
►vServer
►Desktop
►Applications
►Management
What’s in the data room?
Businesses maintain groups of servers on-site to fulfill various business needs
including:
• Network Servers / Domain Controllers
• File Storage
• Application Servers (CRM, ERP, Databases, Billing)
• Web Servers (Hosting of web sites and applications)
These servers consume the same resources that any on-site IT resource
consumes:
• Space, Power, Cooling, Administrative time, Maintenance Fees, Capex
What’s missing from the data room?
These on-site servers generally need, but do not always get:
• Fire Suppression
• Backup Power
• Failover / Redundant equipment
• Monitoring
• 24x7 support
Traditional Server Environments
•
Today’s server hardware is designed to run a single operating system.
•
Today’s operating systems (Windows, Linux) are generally designed to
have complete control over the hardware on which they run.
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Most server applications are designed to run discretely on an individual
server
•
This leaves most machines vastly underutilized as they are generally
utilized for a specific application or purpose like:
•
A File Server
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A Web Server
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A Mail Server
Traditional Server Environments
One Server for One Application
►File Server
►Web Server
►Mail Server
The problem with “One Server = One Application” Environments
► Underutilized computing resources
► Single Point of Failure
► Power and Environmentals
► Management Nightmare
Server Virtualization Pictorial
Typical Model:
One Server, One Application
Virtual Machine:
ONE server, Multiple Applications
Virtual Infrastructure:
Multiple Servers, Multiple and REDUNDANT Applications
Traditional Desktop Environments
•
Each employee uses a desktop or laptop that IT must maintain.
•
Ability to run software is based on the equipment on which it is installed.
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Local disk stores OS, applications and data.
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Upgrades and software are deployed on a one to one basis.
The problem with Desktop Environments
► Mobility equals risk
► Resource requirements increase with time
► Single Point of Failure
► Expensive
► Management Nightmare
Desktop Virtualization Pictorial
Typical Desktop:
One Desktop, One OS, One Employee
Virtual Desktop:
Access to a single desktop, from any device
Top Reasons to Consider Desktop Virtualization
•
Economics – Reduce the total cost of desktop ownership by almost 70% through remote
troubleshooting, ease of deployment, and extended life of older equipment.
•
Productivity – Users can gain access to their desktop from any location on any device,
while administrators can support and deploy from a centralized location.
•
Scalability – Meet new requirements by adding additional resources to the “virtual” PC
rather than upgrading equipment
•
Performance – Immediately rectify PC problems by remotely restarting, or reimaging the
desktop saving IT time and putting employees back to work immediately.
•
Security – Provide external users with secure access to company apps and data. Enforce
end-to-end security, consistently, across all users, regardless of device.
What is Cloud Computing?
• Cloud computing is a style of computing in which
scalable and often virtualized resources are
provided as-a-service over the Internet.
• Users need not have knowledge of, expertise in, or
control over the technology infrastructure in the
"cloud" that supports them.
• The concept generally incorporates any service that
is being provided remotely by a service provider
• The term cloud is used as a metaphor for the
Internet, based on how the Internet is depicted in
computer network diagrams.
• In general terms, Cloud Computing is Virtualizing to
a service provider’s data center
High-Level Benefits of Cloud Computing
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Lower Total Cost of Ownership (TCO)
Reduced hardware footprint
Improved performance and reliability
Built-in Disaster Recovery / Business Continuity
Lower hardware and software maintenance
Instant software updates, accessibility
Pay only for what is used
Agile; make changes on demand
Its easy being GREEN; energy efficient
Cloud Computing
Technology Overview
Types of Clouds
Private Cloud
Premise or Hosted Models
Dedicated equipment for single customer
Scaling and Cost challenges
Secure & Isolated
High-availability difficult to achieve
Public Cloud
Community-based offering
Over-subscribed Compute
New Age Web-scale applications
High-availability options
Cheap disk; performance challenged
Virtual Private Cloud
Best of both worlds
Stable, Isolated, and Secure
Control to scale and expand on-demand
Enterprise-grade storage options
High-availability options
Evolve IP – Virtual Private Cloud Difference
Virtual Private Cloud
Vendors
Infrastructure Focus
Important to
understand
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Legacy applications
Production
environments such
as SAP, Oracle, SQL,
etc.
Evolutionary
approach to Cloud
over revolutionary
Low risk;
incremental savings
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Only good for easily
ported web apps or
newly developed
apps
“Revolutionary”
approach to cloud
Good for new
opportunity; higher
risk for legacy
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Evolve IP
Savvis
Terremark
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Web-Scale Cloud
Computing
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Amazon Web
Services
GoGrid
Softlayer
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Higher-grade;
higher cost solution
Can run legacy
applications with
little or NO
adaptation
Enterprise data
center at “Service
provider scale”
Technology choices
are different
Requires
intelligence in the
application;
“Evolutionary”
Higher risk
Can run legacy apps
only with rearchitecting
The Evolved Difference
Enterprise-grade or better
infrastructure
Treat network, servers,
storage, and bandwidth as
modular IT resources
Deliver predictable
performance over bursty
compute
Scalability of public cloud
united with the security of
private cloud
Production-workloads
approved
Infuse all elements with cloudlike visibility, control, and
automation
Evolve IP Cloud Computing Product Suite
Evolved Colocation
Evolve IP Colocation Services enable customers to leverage resources at Evolve IP’s World Class
Network and Security Operations Centers to host physical servers in a redundant and secure
environment.
Evolved vServer
vServer is a Virtual Private Cloud service that delivers utility computing (processor, memory, and
disk) in a scalable and secure virtualized architecture. Virtual Private Cloud solutions are hosted
at Evolve IP’s world-class data centers nationwide.
Evolved Continuity
Evolved Continuity delivers a wide-range of data protection options to streamline backup and
recovery, facilitate real-time replication, or achieve full high-availability to meet compliance or
business continuity objectives.
Evolved Desktop
Evolved Desktop frees businesses from the endless cycle of purchasing, supporting, upgrading
and replacing local PCs by providing a untethered “virtual” workspace that can be accessed from
anywhere, at any time, on a variety of devices and for a predictable monthly fee.
Evolved Applications
Evolved Office Applications provide customers with the enterprise-class software they need from
the Evolve IP cloud, eliminating on-site servers, licensing, maintenance and headaches.
Evolved Colocation
Evolved Colocation
Leverage the same carrier-grade data
centers that power the Evolved Cloud for
raw space, power, and bandwidth
Half (21u) and Full (42u) cabinet
Various private and public connectivity
options
Inter-facility options available
Flexible power options
Biometrically secured 24x7 customer
access
Redundant and diverse upstream IP and
peering points
On-Site generators with FM200 Gaseous
fire protection
Evolved vServer
Virtual Private Cloud
What is vServer?
vServer is a Virtual Private Cloud Server that leverages the scalability and
failover of public cloud services with the privacy and security of dedicated
hosting environments.
vServer Features
Virtual Private Cloud Server on Evolve IP’s enterprise-class clusters
East and West Coast Availability Zones
Server “resources” (CPU, RAM, Disk) are guaranteed to each Virtual
Server instance
High Availability - Server Failover Built-in
Private Network Structure - Private VLAN, Switching, 802.1q VLANs
Private Security Firewall - True Stateful-inspection Firewall
Various operating system, software and hardware options
Administrative level server access
24x7 monitoring and fault resolution
Evolved Storage
Enterprise-grade storage optimized for
consistently better application
performance
Delivered via redundant EMC SAN’s
Flexible disk options:
Auto-Tiered storage with Solid-State
for performance hungry workloads
SATA-only options for long-term
storage
Scale on-demand within allocated
resource pool
Full data protection to meet regulatory
and compliance requirements
Data Back-Up
Flexible and managed back-up and
recovery service
Premise-to-Cloud or Cloud-toCloud delivery options
Point and Click restoration
File, Block, and Image-level backups and restores
On-demand “utility” Cloud servers
for fast-recovery in emergency
Supports VMWare vStorage API’s
Individual agent or proxy
environments supported
Data Back-Up
Intuitive interface and controls
Open Files and Databases
Supported Operating Systems
vServer Recovery
vServer Replication and Recovery provides continuous replication and
point-in-time recovery between availability zones in the Evolve IP Cloud.
Point-in-Time Recovery
EMC RecoverPoint provides continuous data protection with multiple
recovery points to restore applications instantly to a specific point in
time.
Continuous Replication
Protect applications with bi-directional synchronous and asynchronous
replication and DVR-like recovery in physical, virtual, and cloud
infrastructures.
Simplified Testing
Streamline disaster recovery testing of your application environment while
production replication continues unaffected.
vServer Availability
vServer Availability combines continuous real-time replication and
automatic failover capabilities for disaster recovery, high availability, and
centralized backup between vServer and physical environments.
Unifies high availability and remote availability across physical and
virtual environments
Continuously capture changes and replicate those changes in realtime to one or more servers at any location
Failover physical servers to virtual environments
Protect and failover VMs over any distance without the need for
underlying storage replication
Protect virtual environments using real-time continuous replication of
VMs with host-level management of failover policies
Management of all physical and virtual failover protection in a single
solution, for superior manageability
Enables no-downtime full-server migrations to physical or virtual
servers
Evolved Desktop
What is the Evolved Office Desktop?
The Evolved Office: Desktop is an un-tethered “virtual” workspace that can be
accessed from anywhere at any time on a variety of devices for a predictable
monthly fee.
How Evolve Desktop works?
Client Manages
Active Directory, Users, Permissions,
And policies
Evolve IP Delivers
Virtual Desktop
Pools & Licensing
Endpoints and Devices
Network
Stable & Secure
Virtual Infrastructure
Consumable
Resources (CPU, RAM, Disk)
Evolved Desktop Virtualization
Eliminate CAPEX by deploying desktops and
applications as a utility
Powered by the Evolve IP Virtual Private Cloud
infrastructure
Centralized IT, Security, and Administration
Scale desktop and server resources on-demand
Auto-tiered solid-state storage delivers
consistent and predictable end-user experience
Flexible desktop options for all types of worker
profiles
Dedicated Active Directory and connectionserver
Full control of administrative policies of user
permissions
Evolved Office: Desktop Features
Virtual Windows 7 Desktop
PCoIP delivery protocol provides:
Seamless desktop user experience
Rich media content
Access to local USB peripherals
Default or Personalized user experience
Built-in Virus protection (MS Forefront)
Access from Windows, Mac, Apple IOS, Android and most thin clients
Add any application that you own to your desktop image
Completely virtualize your environment or integrate with your local
environment
Supports local and network printing
Seamless hosting and presentation of line of business applications
The Evolve IP Hosted VDI Difference
Desktop-as-a-Service
Win7 64-bit license
Dedicated per desktop serverbased computing – performance
oriented
Subscription-based and Bringyour-own-license options
Full control over desktop
applications
Extensive support for Line-ofBusiness applications
Dedicated Active Directory – Full
control over environment
Extensive support for hybrid
scenario’s; flexible
 Win7 “experience” – emulation
 Shared desktop and broker
resources – performance
challenged
 Subscription-based only
 No control over desktop
applications (packaged)
 Limited support for Line-ofBusiness applications
 Shared Domain – very little
control over environment
 Limited support for hybrid – all-in
or all-out
Example Diagram
Remote Office
Home Office
Internet
Public
Private
Headquarters
The Evolved
Network
Active
Directory
App
Server
Customer’s Virtual Private Cloud
Evolved Desktop
Case Study
Investment Banking Firm
 Problem(s) identified
 Poor End-User experience – employs older technology for delivering
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applications to remote users (terminal services)
CAPEX Event - Much of the environment is virtualized, however, needs a
full refresh
More Tech Staff/Additional FTE’s - Was considering deploying private
VDI but would need to hire additional resources
High-Availability – Mail and finance app are Priority 1 applications –
required both in-site resiliency as well as geo-redundancy
Data Center Consolidation - Paying for a Primary data center & DR hotsite center currently
Mobility - Demanding user community needed reliable access to all
business applications from laptops and mobile devices
Security – Needed to lock down desktops to protect corporate
intellectual property
Back-Up and DR - required to meet compliance requirements
Investment Banking Firm
 How we solved those problems with Hosted VDI
 Poor End-User experience – Leveraged current, best-of-breed
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display technology (PCoIP) for delivering Windows 7 desktops
CAPEX Event – Avoided large up-front expense by centralizing in a
utility infrastructure environment
More Tech Staff – Achieved the same administrative control as a
private VDI environment without the need for additional FTE’s
High-Availability – Deployed applications in an HA environment
across East Coast/West Coast data centers
Data Center Consolidation – Eliminated two data centers (cost
and management)
Mobility – Provided device-agnostic access to all corporate
resources
Security – Locked down desktops to “window only” and secured
corporate property
Back-Up and DR – multi-node redundancy and leveraged SSAE16/SOC 1/2/3 operational controls in data center
Logical Diagram
Investment Banking Firm
 How much the deal was worth
 $11,000.00 MRR – Desktops and Servers
 65 Evolved Desktop seats
 8 Virtual Private Cloud vServers
 1.7TB Storage
 Diverse-node back-up
 $5,000.00 MRR – HPBX & WAN
Customer Value Props – Evolved Office Desktop
Simplicity
Lock down your old PCs, point them to the Evolved Office: Desktop and we take care of the support, routine
upgrades, backups, and virus protection for you.
Economics
Reduce the total cost of desktop ownership by almost 70% through remote troubleshooting, ease of
deployment, and extended life of older equipment.
Productivity
Users can gain access to their desktop from any location on any device, while administrators can support and
deploy from a centralized location.
Stability
Services from Evolve IP are delivered from diverse technology centers over multiple carriers ensuring that
services are available regardless of conditions at your location.
Scalability
Meet new requirements by adding additional resources to the “virtual” PC rather than upgrading expensive
equipment
Performance
Immediately rectify PC problems by remotely restarting, or reimaging the desktop saving IT time and putting
employees back to work immediately.
Control
Enjoy unmatched control and point-and-click configuration over all services through our award-winning
OSSmosis Portal.
Security
Provide external users with secure access to company apps and data. Enforce end-to-end security, consistently,
across all users, regardless of device.
Evolved
Applications
Evolved Applications
Unite content management, process workflows, file
sharing, and Internet sites into a single hosted
application
Subscription-based pricing
Efficiently manage high-performance storage and
scale on-demand
Flexible messaging options for both Hosted and Dedicated
Exchange environments
Industry-leading SLA’s for platform uptime and availability
Includes all licensing
Comprehensive back-up and archiving options
Rapidly create, scale and extend applications into the
cloud
Minimize management and upgrades with
subscription-based licensing
Reduced total cost of ownership and improved agility
for database platforms
Evolved
Management
Evolved Automation Portal
Simple and powerful web-based user
interface
Manage every element of your
virtual private cloud infrastructure
Reserve resource pools for ondemand provisioning of Virtual
Machines instances, Processing,
Memory, and Disk
Monitor usage and resource
consumption
Manage inventory
Evolved Management
Server Watch
24x7x365 monitoring of CPU, Memory, Hard Drives,
performance and availability
Monitoring of a wide range of services including: IMAP,
HTTPS, SMTP, Generic SQL, HTTP, POP, VNC, Telnet
Collection of historic performance data
Customer portal for monitoring and reporting
Reports including Overall Network Score, Managed
Devices Report, Incident Report, Hardware Inventory
Server Manage
Quarterly server performance review
Preventive Maintenance
Validate existing backup strategy
Check backup logs
Check Event logs on servers
Windows 2003\2008 Server patches and updates
Software Update Management
Troubleshooting
Evolved Personnel and Expertise
Extensive support staff across the full
spectrum of services:
Advanced IP networking
Network Security
Infrastructure and Platform Engineering
Virtual Desktop
Storage Networking
Committed to customer-first support
methodology
Dedicated Project Managers for service
coordination
Comprehensive range of Professional
Services support options
Evolved Architecture
3 Locations Nationwide
Carrier-grade facilities
N + 1 redundancy
SSAE-16/SOC 1/2/3 certified
Multiple NNI, Peering, & Fiber Ingress/Egress points
24 x 7 production facilities, Biometric scanning, and
CCTV with video archival
VMWare vSphere hypervisor technology
High-availability clustered rack-mount server
architecture
Cisco L2/L3 networking
Coyote Point Load-balancers
EMC VNX 5500 and CX3 redundant SAN’s
EMC RecoverPoint replication technology
Monitoring and Management
Thank You
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Title
Phone
[email protected]