Alaisha Alexander and Kai Doyle

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Transcript Alaisha Alexander and Kai Doyle

Communication and
Relationship Building
Alaisha Alexander and Kai DoyleShannon
Discussion Point #1
WHAT IS COMMUNICATION?
Communication
• the imparting or
exchanging of
information or
news
• means of
connection
between people
or places, in
particular
Discussion Point #2
HOW DO I COMMUNICATE WITH
OTHERS?
Discussion Point #3
HOW DO OTHERS COMMUNICATE WITH
ME?
Active Listening
• Maintain eye
contact
• Keep an open
mind
• Minimize
internal
distractions
Exercise #1
PLANNING TOGETHER
Exercise #2
THE TRAIN STORY
Best Communication
Practices
• Be relatable
• Emphasize your
key points
through
repetition
• Actively listen
• Be present
• Write everything
down
• Customize your
communication
style for each
individual
• Ask before you
speak
• Be open to
feedback
Communication in Two
Steps
Talk
Listen
Communication in Two
Steps
Achieve Clarity
• Be clear in your own mind
• Deliver the message
succinctly
• Ensure the message has been
clearly and correctly
understand
Learn to Listen
• Strategize
• Respond
• Act
Discussion Point #4
WHAT WOULD GOOD COMMUNICATION ON
MY CHAPTER BOARD LOOK LIKE?
THANK YOU