Transcript Leadership Roles

EFFECTIVE LEADERSHIP
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WHAT IS LEADERSHIP?
It is the ability to:
• Use motivational strategies to inspire individuals
or groups to work toward achieving a common
goal
• Encourage people to do their best
• Earn the respect of others and give respect to
those who deserve it
• Be honest and fair
• Provide direction to others
• Use the talents, efforts, creativity and synergy of a
group in a way that will produce positive results2
LEADERSHIP STYLES
Autocratic
Democratic
Laissez-faire
A good leader uses all three styles,
depending on what forces are involved
between the followers, the leader, and the
situation
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LEADERSHIP STYLES
Power Style
Autocratic
Democratic
Laissez-Faire
Leader
Whole Group
Employees
Emphasis
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Autocratic Leaders
Are goal-oriented
Make all the decisions for their
organizations
Expect employees to do as they
are told
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Autocratic Leaders
Lack confidence in employees to
make correct decisions
Clash with enterprising employees
Causes the most level of
discontent in employees
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Autocratic Leaders
An autocratic style works when:
1. There is no need for input on the decision
2. Where the decision would not change as a
result of input
3. Where the motivation of people to carry out
subsequent actions would not be affected
whether they were or were not involved in
the decision-making.
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Autocratic Leaders
Use an authoritarian style when:
1. You have a new employee who is
just learning the job
2. The leader is competent and a good
coach
3. The employee is motivated to learn a
new skill
4. The situation is a new environment
for the employee
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Democratic leaders
A democratic leader will still make the
final decision
Invites other members of the team
however, to contribute to the decisionmaking process
Normally used when you have part of
the information, and your employees
have other parts
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Democratic leaders
Note that a leader is not expected to
know everything -- this is why you
employ knowledgeable and skillful
employees
Using this style is not a sign of
weakness, rather it is a sign of strength
that your employees will respect
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Democratic leaders
As participation takes time, this
approach can lead to things happening
more slowly, but often the end result is
better
Increases job satisfaction by involving
employees or team members in what’s
going on
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Democratic leaders
Employees feel in control of their own
destiny, such as the promotion they
desire, and so are motivated to work
hard by more than just a financial reward
The approach can be most suitable
where team working is essential, and
quality is more important than speed to
market or productivity
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Democratic leaders
As participation takes time, this
approach can lead to things happening
more slowly, but often the end result is
better
The approach can be most suitable
where team working is essential, and
quality is more important than speed to
market or productivity
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Laissez-faire Leaders
Leader allows the employees to make the decision
Leader is still responsible for the decisions that are
made however
Most often, laissez-faire leadership works for teams
in which the individuals are very experienced and
skilled self-starters
Unfortunately, it can also refer to situations where
managers are not exerting sufficient control
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Laissez-faire Leaders
This is used when employees are able to analyze
the situation and determine what needs to be done
and how to do it
You cannot do everything – you must set priorities
and delegate certain tasks!
This is not a style to use so that you can blame
others when things go wrong
This is a style to be used when you have the full
trust and confidence in the people below you
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LEADERSHIP STYLES
Forces that influence the style to be used
included:
• How much time is available
• Are relationships based on respect and
trust or on disrespect?
• Who has the information - you, your
employees, or both?
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LEADERSHIP STYLES
Forces that influence the style to be used
included:
• How well your employees are trained and how
well you know the task
• Internal conflicts
• Stress levels
• Type of task. Is it structured, unstructured,
complicated, or simple?
• Laws or established procedures
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Leadership Tasks
Regardless of styles, certain tasks must be
performed in an organization, including:
1.
2.
3.
4.
Motivating others
Resolving conflicts
Facilitating communication
Managing personal stress
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MOTIVATING OTHERS
Recognize the needs of people and
encourage them to pursue personal goals that
are compatible with those of the business
Reward employees appropriately
Demonstrate that their work is meaningful and
worthwhile
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FACILITATING COMMUNICATION
It is the role of a leader to make sure that
lines of communication are working
efficiently
Good leaders are good listeners!
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FACILITATING COMMUNICATION
Effective communication is vital
• Written messages via email, letters,
proposals, reports, contract documents,
etc.
• Spoken communication during meetings
• Verbal communication should be clear and
concise
• Body language
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RESOLVING CONFLICTS
Conflict may be treated as an obstacle
or as an opportunity
Managers are often mediators, listening
to both sides and communicating
understanding
Leaders use sensitive and effective
communication skills to resolve conflicts
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MANAGING PERSONAL STRESS
Balancing commitment to ventures with
need to find time with family, friends,
and personal endeavours may lead to
physical and emotional stress
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KINDS OF STRESS
Two kinds of stress:
• distress—the negative effect we often
associate with the word “stress”
• eustress—the good stress caused by
excitement. This is what drives many
entrepreneurs.
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Managing the Entrepreneur’s
Personal Stress
Take care of yourself
• eat right, get enough sleep, exercise
Respect the personal needs of your
employees and they will respect yours
Involve your family in your venture by
inviting them to help out
Avoid relying on a new venture for all
your personal financial needs
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