Transcript Day 3 - LPS.org

Perceptions
How you see things
To perceive: to gain an
understanding of a person ,
idea, or situation.
What
Past
builds our perceptions
experiences
Culture
Personal history with similar people or
situations
Context: surroundings for
communication
Social
context: relationships of the
persons involved
Historical context
Real
history events
The past events of the persons involved
Physical
Context
context
Location
Environment
Color
Light
Sound
Temperature
Distance
Seating/Furniture
Time
arrangement
Context
Psychological
Context: depends on
moods and feelings
Cultural Context: includes beliefs,
values, traditions, and norms that
affect people’s attitude and actions
What makes an effective
communicator?
Sincerity:
say what you mean both in
words and gestures
Knowledge: know your topic
Organization: have a clear speaking
purpose and present your thoughts in
a logical order
Listening:
listen
Continued
know when and how to
Eye
contact, nod, quiet, facial
expressions, lean forward, ask questions,
take notes
Confidence:
build your confidence
and control stage fright
Language: choose the most
appropriate words for the occasion
One More
Nonverbal
communication: use tone
of voice, body movements, eyes
contact and space effectively
Goal setting: know how to convey
information so the listeners will learn
and remember
Activity
Get
into groups of 3-4
Review what makes an effective communicator
Answer the questions
Which
skill is most easily developed? Why?
Which skill is most difficult to develop? Why?
Which skill is easiest to observe?
Which skill is most difficult to assess? Why?
Which skill should receive the most attention in
this class? Why?