Transcript lhscommunications

Communications
Unit 1: What is Communication
Do Now
• Approximately 75% of an average
person’s day is spent actively involved in
the communication process.
• Approximately 50% of what we “say” is
misunderstood.
What is Communication?
• Different depending on person.
– Boss, people who love us, customer, etc
• An exchange of information that occurs
anytime someone else sees and/or hears
you.
• Process of sending and receiving
messages to achieve understanding.
Purpose
• Practical Functions
• Social Functions
• Decision Making Functions
• Personal Growth Functions
Ways of Communication
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Words
Body movements
Facial expressions
Voice tones
Communication Process
Message
Idea
Encoding
Message
Sender
Decoding
Idea
Receiver
A Continuous Process Rotating Sender and Receiver Positions
Encoding and Decoding
• Encoding-Process of putting words
together in phrases and sentences to
represent feelings and ideas.
• Decoding-Listeners interpretation of your
words in their minds.
Process
Encoding
Decoding
Channel
Channel
Continues until communication ends
Decoding
Encoding
Why Mixed Messages?
• Noise
– Anything that interferes with communication.
• Physical: dog barking
• Psychological: bored
• Physiological: hot/cold, lisp, etc
• Fields of Experience
– Audience level of intelligence or beliefs
• Context
• Sarcasm, etc
Types of Communication
• Informal: improvised
• Formal: prepared
• Nonverbal: body movements/expressions
Career?
• Think of a career/job which you are
wanting to have once you have graduated.
• List as many ways you will use
communication in that career/job.