Transcript Learning to decipher the silent message

PSI Interview Guidance
8 C’s of Communication
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Candid
Clear
Complete
Concise
Concrete
Correct
Courteous
Cautious
Nonverbal Communication
Learning to decipher the silent message
“What you do speaks so loudly.I cannot hear what you say.”
R W Emerson
Important Aspects of
Nonverbal Communication
 Body Language
Includes
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Facial Expressions
Hand movements
Posture
Eye Movements
Voice Modulation
Facial Expressions &
Hand Movements
 In the Interview
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Keep your facial
expressions subtle
Do Not Twist Your face if
an unexpected question is
asked
Do not sit like a robot
Hand Movements are
natural. Just don’t overdo
them or make them
distractive
Posture
 Walk straight
 Stand Straight
 Sit comfortably but
keep your back
straight
 Don’t sit with your
hands folded
Eyes are the Mirror of the Soul
 Eyes Should
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Be Alert
Make contact with
panel members
Not Flutter
Not look down often
Not show anger or
scorn
Voice Modulation
 Clarity and volume are
important
 Difference in Decibel
Level should not be
more.
 Every Question Does
not have to be
answered, but pitch and
volume changes should
be marginal
Barriers to Communication
 Us
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Our
assumptions/beliefs
Confusing
communication with
showing off
Our Listening Skills
Pressure & Stress
SMILE
 It’s very important to
show your human side
 It’s OK to make errors or
not know something
 Don’t laugh loud
 Don’t laugh if you don’t
know something
Relation Between Stress and Performance
THANK YOU & ALL THE BEST
Remember the
Panel is there to
select you
YOU
Have to give it a
Chance