Transcript Presentation

Sparking Passion in Property
Administration
Scott Petersen, CPPA
Denver Rocky Mountain Chapter
(England)
Agenda
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Why Passion
Passion in Communication
Passion in Education
Passion in Leadership
Call to Action
The Last Word…
Why Have Passion
• What is it?
• Why do we need it?
• How do we get it?
Passion in Communication
How do we communicate with passion?
• We should be attractive
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Grooming
Speech
• We should be approachable
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Available
Sincere
• We should be knowledgeable
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“Book-smart”
“Street-smart”
Passion in Education
How do we educate with passion?
• We should be educated
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Know the Customer / Product
Know Property Administration
• We should educate
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Make it your own
Be in “teaching mode”
• We should help others educate
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Reveal your sources
Teach them how to fish
Passion in Leadership
How do we lead with passion?
• We should lead ourselves
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Be the CEO of YOU
Be time-sensitive
• We should lead our team
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Lead from where you are
Be found involved and engaged
• We should lead our peers
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The Art of Influence
Set the bar
Call to Action
Selecting your 9 – 3 – 1
• Communication
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Attraction – Approachability – Emotional Intelligence
• Education
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Self – Others – Synergy
• Leadership
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Self – Team – Peers
Questions
The Last Word
Some single mind must be master,
else there will be no agreement
in anything…
~Abraham Lincoln
February 17, 1864