BARRIERS TO COMMUNICATION

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Transcript BARRIERS TO COMMUNICATION

Module 1, Lesson 2
Barriers to
Communication
2 Kinds of BARRIERS TO
COMMUNICATION
DeadlinesTime constraints
causing stressful
communication
4 Types of
Interference
1. Interference of the
Environment
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Noisy room
Bad connection, no body language
Poor use of microphones, etc.
Sloppy writing, too small print ...
2. Interference of the Sender
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Provides only one opinion
Inaccurate details
If sender doesn’t listen to feedback
Sender assumes too much knowledge
Information organized poorly
3. Interference of the Message
• Inappropriate words, signals,
• Omitting details
• Too much jargon
• Type size too small or too
• Too little white space
large
4. Interference of the Receiver
• Stubborn and close-minded
• Interrupts and challenges sender’s
ideas
Acting Out!!!
1. There is interference of the
environment / What happened?
2. There is interference by the sender /
What happened?
3. There is interference of the message /
What happened?
4. There is interference of the receiver /
What happened?