Transcript Communication in Clinical Supervision

Communication in Clinical
Supervision
Chapter 6
Communication Techniques
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In order to encourage teacher reflection
and decision-making, the observer
needs to listen more than talk
Active listening techniques such as
acknowledgement that you are hearing
what is said is helpful; paraphrase
occasionally what you’ve heard
Communication Techniques
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In order to encourage deeper thinking,
the observer may need to ask a
question to clarify or dig deeper
Avoid jumping in to ‘solve the problem’;
the observer needs to wait before giving
advice
Be sure to praise the growth seen and
develop trust through verbal praise
Communication Techniques
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When the observer sees something that
the teacher doesn’t perceive as
problematic there may be some
dissonance
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Consider the role of the supervisor in
guiding the discussion so that the ‘issue’
can be analyzed and interpreted
Communication Techniques
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It is important to acknowledge the
emotions and feelings that dissonance
may create in the teacher. However to
bring about change….
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Ask gentle, probing questions that will
enable the teacher to accept the behaviors
that need to be changed to improve
student learning