Transcript Slide 1

The Foundations of
Effective
Team Management
Tutor:
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Introduction
• Welcome
• Emergency procedures
• Domestics
• Workshop overview
• Log Books
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Team Manager Development Pathway
Workshop 3
managing
National teams
at Major events
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Foundations
Workshop 1
The
foundations of
effective team
management
Team
Managers
Training
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Major Events
Workshop 2
managing
teams during
overnight
stays &
overseas
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Overnight &
Overseas
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This workshop focuses on what you
need to..
..be
your roles and responsibilities
..have
resources required to support your role
..do
the action required from you to be an
effective team manager
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During this module you will:
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Outline the key roles & responsibilities of the Team Manager
Appreciate the knowledge and skills required of the Team Manager
Recognise the relationships involved in the management process
Use appropriate methods of communication
Explore the importance of thorough planning and preparation
Compare current methods with best practice and identify action to
continue development
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Some definitions - “Team Managers….
..anticipate and respond to all team needs”
..bring all the pieces of the jigsaw together”
..are the 1st to arrive and the last to leave”
..need to be prepared for anything!”
..make things easier for the coach and players”
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“The Team Manager is responsible for
everything around the field of play
– not on it!”
Craig Hunter - British Swimming Olympic Team Manager 1998-2006
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Who’s your role model?
Activity 1 - Individual
On your own
• Think of a team manager you admire or who, in your
opinion, is good at their role
• What makes them so good at their role?
• List the qualities and actions you think makes them great
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Roles, responsibilities & resources
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Planner
Administrator
Negotiator
Communicator
Coordinator
Liaison officer
Purchaser
Accountant
• Guide
• Travel agent
• Carer
• Welfare officer
• Confidant /Friend
• Enforcer
• Safety coordinator
• Record keeper
etc......
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Team Manager Resources
Activity 2 - Groups
With reference to the roles & responsibilities you will
undertake, consider and list what you will need to do
your job efficiently and effectively
• Personal skills & knowledge
• Facilities & equipment
• Support from others
Never be afraid to ask for help!
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Communication & Relationships
Verbal 7%
Visual 55%
Vocal 38%
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Communication & Relationships
Activity 3 - Groups
What could you do to make your communication more
effective to:
• a team of young performers
• a player with a hearing impairment
• a player with a visual impairment
• a complaining parent
• a performer who has difficulties with language
• a wheelchair user
Consider the barriers and list their solutions
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Communication
Activity 4 - Groups
HOW WOULD YOU?
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Communication Tips
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It’s a 2 way process – giving & receiving
Use your recipients preferred method of communication
Keep a log of your sessions and discussions
Back up important information in writing
Be congruent – say what you mean, mean what you say
and act accordingly!
Be confident, clear and keep it simple
Ask if you need help
Be patient
Be interested
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Planning
Plan
Do
Conclude
Review
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What could possibly go wrong?
Activity 5 - Groups
Think of a typical club night
- What has gone wrong?
- What was the trigger point?
- Who was involved?
- Was anyone hurt?
How did you deal with this?
What would you do differently next time?
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Preparation – are you safe?
Step 1 Identify the hazards
Step 2 Decide who might be harmed and how
Step 3 Evaluate the risks and decide on precautions
Step 4 Record your findings and implement them
Step 5 Review your assessment and update if necessary
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Operational Management
Activity 6 - Groups
Your club is travelling by coach to a competition 1 hours
drive away. A squad of 15 performers all under 18, 2
coaching staff and 3 volunteers will be travelling with
you. You have never been to the venue.
As Team Manager you have been tasked with organising
transportation and entries for the team.
Discuss what you need to consider pre, during and after
the event
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Operational Issues
Activity 7 - Pairs
What would you do if:
1. Your usual training venue calls an hour before practice
to tell you the facility isn’t available
2. You come down with the flu 2 days before a team
competition
3. A child’s parents haven’t arrived to collect them after a
home match
4. The bus you hired to take the team to a local
competition hasn’t arrived
5. A team member has a seizure during practice
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Planning & Preparation Tips
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You must be prepared – for anything!
Talk with people that have done the job well
Consider as many what if scenarios as possible
Have contingencies if things don’t go to plan
Ensure all the team know their roles and responsibilities
and working boundaries
Be calm, flexible and be able to adapt to change
Have a ‘can do’ attitude
Delegate, don’t abdicate
Be performer focussed – that’s why you’re there!
Check – never assume!
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“A person can grow only as much as his
horizon allows.”
John Powell
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SWOT
Activity 8 - Individual
Strengths
Weaknesses
Opportunities
Threats
Things you are good at
Changes, circumstances or people
that might affect you positively
Things you do not handle well or
need to improve
Changes, circumstances or people
that might hinder your progress
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Action
From what you have discovered today,
list the action you will take
When?
With Whom?
How will you do that?
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Where next?
• Make contact with key
people
• Attend CPD
• Attend Workshop 2
Managing teams on overnight
stays and at overseas events
CPD
• First Aid
• Safeguarding &
Protecting Children
• Risk Assessment
• Writing Reports and
Completing Forms
• Disability Equality
Training
• Vulnerable Adults
• 100% Me
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Useful Contacts & information
• Effective Team Management online resource and
appendices
• www.coachingwales.com
• www.sports-council-wales.org.uk
• www.cpsu.org.uk [email protected]
• www.hse.gov.uk/risk
• www.hse.gov.uk/firstaid
• www.uksport.gov.uk
• www.100percentme.co.uk
• www.disabilitysportwales.org
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Evaluation - Did we meet our objectives?
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Outline the key roles & responsibilities of the Team
Manager
Appreciate the knowledge and skills required of the
Team Manager
Recognise the relationships involved in the
management process
Use appropriate methods of communication
Explore the importance of thorough planning and
preparation
Compare current methods with best practice and
identify action to continue development
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