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⦿Communication:
› The exchange of thoughts,
feelings and beliefs between
two or more people.
Created by Nicole Muzard, Health educator, 1/18/2013
⦿Two
TYPES of communication
⚫Verbal- use words
⚫Nonverbal- use of visual cues
(body language).
Created by Nicole Muzard, Health educator, 1/18/203
⦿ Three STYLES of communication
› Aggressive: Overly forceful, pushy, hostile,
or otherwise attacking in approach.
› Passive: A tendency to give up, give in, or
back down without standing up for your rights
and needs.
› Assertive: Behaving with confidence and
clearly stating your intentions.
Created by Nicole Muzard, Health educator, 1/18/13
⦿What
style of
communication do we
want to be?
⦿ASSERTIVE!!!!!!!
Creaetd by Nicole Muzard, Health educator, 08/26/2010
⦿
I statement: statement that presents a situation
from the speaker’s viewpoint.
⦿
An “I” statement should include the word “I”
and a feeling or action word.
› Can use me or my
⦿
A “you” statement can make a person feel
defensive and create anger.
Creaetd by Nicole Muzard, Health educator, 08/26/2010
⦿
⦿
You
› You are being
offensive
› You are embarrassing
I
› I am offended by what
you are saying
› I feel embarrassed
me
› You aren't being
funny
Created by Nicole Muzard, Health educator, 1/18/13
› I don’t think that is
funny
⦿
You are so annoying!!
Would you just shut up?
⦿
You always ignore me
when you are with your
other friends!
⦿
It’s hard for me to teach
with all of the talking. I
would appreciate it if you
would quiet down
⦿
My feelings get hurt
when I’m ignored around
your other friends.
I am overwhelmed with
all of the homework in
health. It makes me not
like this class.
⦿
⦿
You give too much
homework. I hate health!
Created by Nicole Muzard, Health educator, 1/18/2013