Transcript Intercultural Communication

Intercultural
Communication
Chapter 7
Intercultural Communication
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Culture:
– “A unique combination of rituals, religious
beliefs, ways of thinking, and ways of
behaving that unify a group of people” (p.
170).
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Intercultural Communication:
– “The exchange of information between
individuals why are unalike culturally” (p. 168)
Describe your Culture
What
 What
 What
 What
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do you celebrate every year?
is acceptable behavior?
is unacceptable behavior?
is expected of you in situations?
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Any other things that you can think of?
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Share your ideas with your group.
Intercultural Communication
Culture
Co-cultures
-Differ in some small way
: dress, religion, values, etc.
Questions:
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What are some overarching cultural
systems?
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Within these systems, are there any cocultures that are apparent?
– In what ways are they different?
Intercultural Communication
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Ethnocentrism:
– “Belief that your own group or culture is
superior to all other groups or cultures” (p.
172).
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Consequences of ethnocentricity:
– Everyone else is wrong.
– Rejection of others beliefs.
– Ignorance.
– Stereotyping
Activity:
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1) List some stereotypes of your culture?
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2) Share these ideas with your group.
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3) What surprises you?
Cultural Dimensions
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Individualism – Collectivism
Low Context – High Context
Uncertainty Accepting – Rejecting
Implicit Rule – Explicit Rule
M-Time – P-Time
Individualism vs Collectivism
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Individualistic: “Value individual
freedom, choice, uniqueness, and
independence”
– USA, Australia, England, Netherlands, New
Zealand, Canada, Italy
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Collectivistic: “Value the group over the
individual”
– Columbia, Venezuela, Peru, Pakistan,
Thailand, Singapore, Chile, Hong Kong
Low Context vs High Context
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Low Context – Understanding within the
message. “Face value”
– Germany, Scandanavia, USA
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High Context – Minimal information is in
the message. “Programmed”
– Japan, Arabic, Latin America
Uncertainty Accepting vs Rejecting
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Uncertainty Accepting: “Tolerate
ambiguity, uncertainty, and diversity” (p.
176) ; take risks, are flexible
– USA, England, Denmark, Sweden, Singapore,
Hog Kong (1980)
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Uncertainty Rejecting: “Have difficulty
with ambiguity, uncertainty, and diversity”
(p. 176)
– Japan, France, Spain, Greece, Portugal
Implicit Rule vs Explicit Rule
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Implicit Rule: “Information and cultural
rules are implied and already known to the
participants” (p. 176)
– Middle East, Africa, and Latin America
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Explicit Rule: Has “explicit information,
policies, procedures, and expectations” (p.
176)
– Europe, USA
M-Time vs P-Time
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M-Time: “Compartmentalizes time to
meet personal needs, separates task and
social dimensions, and points to the
future” (p. 177)
– Canada, USA, N. Europe
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P-Time: View of “time as contextually
based and relationally oriented” (p. 177)
– Latin America, Middle East, Asian, French,
African
United States & Japan
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Rate your culture today…
– Individualistic 1----------10 Collectivistic
– Low Context 1----------10 High Context
– Uncertainty Accepting 1----------10 Rejecting
– Implicit Rule 1----------10 Explicit Rule
– M-time 1----------10 P-time
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In what ways are they different? The
same?
QUESTIONS???