Transcript Document

Partnering with Gallup
 Gallup has developed and identified 12
core elements that link powerfully to
critical business outcomes
 The 12 Elements of Great Managing are
referred to as the Q12®
Gallup Q12®
Use the information contained in the
following slides to answer these
questions:
 What does the question mean?
 Why is it asked?
 How will it help employee engagement?
ADDITIONAL ITEMS
(for all Health System employees)
Clear Vision for
Success
•
I have a clear sense of the direction we are heading in as an organization.
Alignment Around
Vision
•
I would recommend UVA as a place to work.
•
I would recommend UVA for care for my family and friends.
Effective
Communication
•
Leaders and managers provide me with clear and relevant information that is important
to my job.
Trust and
Collaboration
•
If a problem arises, I can always count on the organization to reach a fair and satisfactory
resolution.
Commitment to
Improvement
•
•
As an organization, we are fully committed to safety and quality.
If suggestions or concerns are raised in my department, I am confident my
[supervisor/chair] will act on them.
Open Ended
Questions
•
What are some barriers to you or your department’s success that you want to see
removed?
Please list 2-3 reasons why you would recommend UVA to others.
•
ADDITIONAL ITEMS
(for Job Family: Nursing)
•
There is timely and effective communication between the physicians and other staff members.
•
My supervisor involves our team in key decisions that affect our jobs and work environment.
•
My role receives the attention and respect it deserves from others.
•
I feel free to speak out without fear of retaliation or disciplinary action.