Transcript Chapter 12

Chapter 12
Getting Along With Others
Prepare
• Relationships are formed more easily with
others who are similar to us
• Easier to interact with others who look as we do
and share our race, ethnicity, and culture
• Learning to accept diversity in your life is a
crucial skill
Organize
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Arab
Gay
African-American
Hispanic
Female
Disabled
Overweight
What comes to your
mind when you
think about these
labels?
Prejudice
• Evaluations or judgments of members of a
group, rather than individual characteristics
• Maintained by stereotypes, i.e.beliefs or
expectations about members of a group
Consider
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Do men drive better than women?
Are people on welfare lazy?
Do homeless people want a job?
Can white men jump?
Do overweight individuals lack will power?
What stereotypes do you believe?
To develop cultural competence
it is important to identify our
prejudices and stereotypes and
to fight them.
Find Your
Stereotype Quotient
Check your stereotype quotient by completing Try
It #2. Share your answers in small groups.
Work
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Study other cultures and customs
Travel
Participate in community service
Don’t ignore people’s backgrounds
Don’t make assumptions about who people are
different
• Accept differences
Dealing with
Classroom Diversity
• Present opinions respectfully
• Don’t assume you can understand other people’s
experiences
• Don’t expect people to be representatives of the group
from which they belong-they can only speak for
themselves
• Meet students who are different from you
• All opinions are important, even if views are in the
minority. Speak Up!
Evaluate-Ask Yourself
• Do I make judgments about others based on
external features?
• Do my friends represent diversity?
• Do I recognize that all people have the same
basic needs?
• Do I seek to understand the perspectives of
others?
Rethink
• Relationships with others help us determine
who we are
• Attitudes and beliefs are shaped by others
• Make friends by investing time in others
• Reveal yourself-be honest
• Show concern and caring
• Friendship is a two-way street
True Relationships
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Built on foundation of trust
Commitment to honesty
Mutual support
Loyalty
Acceptance
Willingness to welcome change
Communication in Relationships
• Be a good listener
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Stop talking
Use eye contact and pay attention
Reflective feedback-rephrase what speaker has said
Ask questions
Admit when you are distracted
Loneliness
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Can occur in a crowd
Become involved in campus activities
Find a study partner
You are not the only one who is lonely
Socialize
Get a job
Loneliness is a temporary state
Take a break from people when needed
Conflicts in Relationships
• Avoid using the word “you”
– You don’t understand
– You are being stubborn
– How can you say that
• Use “I” statements
– I think we are misunderstanding each other
– I feel that you are not listening
– I worry when you do not call when you are going to be late
Conflict Resolution
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Stop, look, and listen
Defuse the argument
Get personal
Listen to real message
Show that you are listening
Acknowledge anger
Ask for clarification
Make requests explicit
Life is not a zero-sum game - someone does not have to
lose.
Surviving Endings
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Not all relationships last a lifetime
Time eases pain
Be active-keep busy
Accept that endings are painful
Talk to a friend
Write down your feelings
Speak to a professional
P.O.W.E.R. Plan
PREPARE
Accept diversity as a valued
part of your life
ORGANIZE
Explore your own
prejudices and stereotypes
WORK
Develop cultural
competence
EVALUATE
Check your progress in
attaining cultural competence
RETHINK
Understand how your own racial, ethnic, and
cultural background affects others
Career Connections
Cultural competence will help you respond
to legal issues in the workplace, improve
relationships with others, and increase
performance on work teams.
How Social Diversity and Relationships
Affect the College Experience
• Racial and ethic characteristics comprise
diversity
• Gender, sexual orientation, age, mental and
physical characteristics also comprise diversity
• Education, religion, income level
Diversity Wheel
Race, Ethnicity, and Culture
• Race refers to physical differences that set one
group apart from another
• Ethnicity refers to shared national origins or
culture
• Culture refers to learned behaviors, beliefs, and
attitudes of a group
By mid-21st century, the percentage
of people in the United States of
African, Latin American, Asian,
and Arabic ancestry will be greater
than the percentage of those of
Western European ancestry.
College enrollments will
mirror the shift in the diverse
population.
Cultural Competence
• Knowledge of others’ customs, perspectives,
background, and history
• Provides basis for civic engagement
• Permits us to act with civility toward others
P.O.W.E.R. Plan
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Prepare: Accept diversity as a valued part of your life
Organize: Explore your own prejudices and stereotypes
Work: Develop cultural competence
Evaluate: Check your progress in attaining cultural
competence
• Rethink: Understand how your own racial, ethic, and
cultural background affects others
Journal Topics
Thinking about Race, Ethnicity, and Culture
• Were race and ethnicity discussed in your family
as you were growing up? In what ways?
• Are you proud of your ethnicity? Why?
• Think what it would be like to be a member of a
racial group or ethnicity other than your own.
In what ways would your childhood and
adolescence have been different? How would
you view the world differently?