Transcript The Rewards Factory

The Rewards Factory
Established in 2001, The Rewards Factory
specialises in loyalty programs, membership
marketing strategies, database marketing
and direct marketing.
Own and operate My Rewards and
membership benefits platforms.
Fastest growing membership Services
Company in Australia.
Vast experience in the development of
relationship marketing programs.
Offer a membership facility that can be scaled
as membership activity increases.
Proven marketing strategies.
Expansion into New Zealand in 2005
Membership Services
Customised Savings Directories
Custom Internet Platforms
Custom 1300 IVR Membership
Services
Member Communication & Fulfilment
Member Retention Programs
Customer Service
Customer Win-back Strategies
Custom Services
We provide a range of options for
clients to customise programs to suite
their needs.
Member Booklets
Web Sites
Benefit Packages
Customer
Service
Options
Member Websites
We own and operate My Rewards, a
totally customisable online membership
platform.
Member Benefits from 20,000 partners.
Member service features.
E-Newsletters
Highly customizable in
relation to images, style
sheets, offer content, menus
and page information.
Customer Service
The Member telephone system combines a
wide range of lifestyle benefits with a stateof-the-art interactive voice response virtual
call centre.
This powerful combination is housed under one
banner to offer a potent customer reward tool.
All membership benefits can be accessed by
telephone with just one single phone number.
The use of IVR helps with the traffic flow to
increase efficiency and reduce the number of
live operators needed to take calls.
The Company We Keep
+70 corporate clients
Over 525,000 members
Proven case studies
Local and International
brands
Partner in Easy Fuel
Solutions For
One company, many solutions…
Banks / Building Societies
Real Estate
Charities
Internet Companies
Insurance Companies
Students Benefits
Retail
Staff / Employee Benefit
Automotive
Mobile Phones
Clubs & Membership Groups
Travel Companies