Transcript Dots to the Future

Connect the Dots
to the Industry's Future
Facilitated by Joan L. Eisenstodt
[email protected]
2007-2008
MPI Platinum Series Program
Copyright
These materials are copyrighted by Joan Eisenstodt
and may be adapted for use in the context of planning
meetings/events but may not be copied for distribution
or for any use without the express written permission
of the author.
Disclaimer:
The handouts, visuals, and presentation are provided
with the understanding that the presenter and
sponsoring organizations are not engaged in rendering
legal, accounting, or professional services through the
distribution of the materials nor the presentation. If
expert assistance is required, the services of a
professional should be contracted.
“Things are going to get a lot worse
before they get worse.”
~~ Lily Tomlin
• Learn from the present and past.
• Learn from each other.
• Look to the future.
• And please, cell phones, pagers,
things that beep, ring or make
other noises, off or on vibrate.
“Jobs in the new economy
‘put an enormous
premium on creative and
innovative skills ….’"
~~ Marc Tucker in Time magazine
Some of our "dots"
Mergers/acquisitions
Privacy/confidentiality
Ethics and legalities
Risk and contingency
planning
More of our "dots"
Demographic changes
Climate change
Future
Scenarios
Plan for the Future
Scenario #1: Demographic changes
Among meeting participants,
colleagues, and facility guests are
those of different religions and
ethnicities, nationalities, genders,
sexual orientation, and
generations.
Scenario #1: Demographic changes
For your discussion
List and discuss 10 or more
workplace and meeting
considerations that will be
impacted by demographic
changes and immigration
considerations worldwide.
Plan for the Future
Scenario #2: Climate Change
Climate change is a reality,
presenting current and
potential consequences for our
planet and for our industry.
Scenario #2: Climate change
For your discussion
Detail at least 5 areas of our
industry that are being, or will
soon be impacted by climate
change.
Once detailed, discuss implications
of each on and for meetings,
employment, and travel and
tourism.
“We have to be
more than
‘coffee cup counters.’"*
~~ Doug Heath, CAE, CMP
Plan for the Future
Core Competencies
Some joined this industry
because they loved people and
travel and were good at
details. Now that we’ve looked
at the ‘dots’, consider your
future core competencies.
Definition: Core Competency
"A core competency is fundamental knowledge,
ability, or expertise in a specific subject area or skill
set. ... Companies with specific strengths in the
marketplace, such as data storage or the development
of accounting applications, can be said to have a core
competency in that area. The core part of the term
indicates that the individual has a strong basis from
which to gain the additional competence to do a
specific job or that a company has a strong basis from
which to develop additional products. "
(from whatis.com)
Core Competencies
Questions to discuss
Discuss core competencies that will
be needed in the future. List at
least 5 competencies and note
how you will gain them.
Some of our "dots"
Mergers/acquisitions
Privacy/confidentiality
Ethics and legalities
Risk and contingency
planning
More of our "dots"
Demographic changes
Climate change
Applications
and
Key Learning Points
“The future depends
on what we do
in the present.”
~~Mahatma Gandhi
Great resources
World Future Society: www.wfs.org
Mental Floss: www.mentalfloss.com
MiForum:
http://groups.google.com/group/MiForum
Dan Pink’s “A Whole New Mind”
Marcus Buckingham’s “Now Discover Your Strengths”
www.hotel-online.com
www.bizjournals.com
Google Alerts
Plan for the Future
Scenario #3: Privacy
Picture phones and RFID,
"cookies" on our computers,
wiretapping phones,
unsecured wi-fi are all issues
with which we deal.
Scenario #3: Privacy
For your discussion
What privacy issues has your
organization addressed?
How will you protect privacy
for your meetings? in your
facilities? with clients?
Plan for the Future
Scenario #4: Contingency Planning
From tsunamis to hurricanes
to acts of terrorism to
potential outbreaks of flu to
food poisoning to shipping
mishaps – we manage
contingencies.
Scenario #4: Contingency Planning
For your discussion
List at least 10 contingencies
for which you will plan, how
you will do so, and the
implications for the future of
meetings.