Transcript Document

Social Software and Web
2.0
Thomas Ryberg
PhD student
e-Learning Lab, Department of Communication and
Psychology
[email protected]
http://www.ell.aau.dk
Made with Web 2.0 Logo-creator: http://msig.info/web2.php
This work is published under a Creative Commons license:
Attribution-ShareAlike 2.5
http://creativecommons.org/licenses/by-sa/2.5/
Plan for today
• Presentation of Web 2.0 and Social
Software
1 hour of CMS-exploration
1 hour of Web (2.0) surfing
• Work in small groups (2-3)
Outline
• Social software and Web 2.0 – core points
• Some thoughts from Dalsgaards article
• Demonstration and showcases of “Web 2.0
and social software” services and software
 The technological perspective
 The conceptual perspective
 Understanding the sociology of technology use!
• Interactive Innovation – my spin on this:
 User generated content, user driven innovation,
hackability, widgetality and the perpetual beta!
Web 2.0 and social software
• Have you heard about and know the terms?
• What’s the fuzz??
 Web 2.0 refers to a second generation of services available on
the internet that let people collaborate, and share information
online. They often allow for mass publishing (web-based social
software). The term may include blogs and wikis. To some
extent Web 2.0 is a buzzword, incorporating whatever is newly
popular on the Web (such as tags and podcasts), and its
meaning is still in flux.
Adapted from: http://en.wikipedia.org/wiki/Web_2.0
• May be a lot of buzz – but it’s buzz that’s supported and
developed by Google, Yahoo and Microsoft…
• Also the entire media landscape in DK is currently reorganising to accommodate to ‘user generated content’ or
‘citizen journalism’!
• Should we understand this as software and services or a
conceptual framework?
Comments on Web 2.0:
• Computerworld podcast 12/10/06:
http://www.computerworld.dk/podcast/events/36070
 Web 2.0 er et tomt begreb (Web 2.0 is an empty
concept)...suggests that it should be replaced by ’social
media’...that certainly added the clarity we needed 
 ”Unge gider ikke social networking” (Youth don’t bother
social networking) – apparently DR SKUM lost a lot of users
the last year and Morten Bay argues – They should use
mobile phones like Helio and MySpace...arto.dk has more
than 500.000 profiles, 21.000 online (now...then) and they
introduced ArtoD2 a mobile chat application app. a year
ago...Maybe the problem lies with SKUM and not youth...
 Big discussion on kommunikationsforum.dk
“Web 1.0”  “Web 2.0”
Web 1.0
Web 2.0
Ofoto
Flickr
Akamai
BitTorrent
mp3.com
Napster
Britannica Online
Wikipedia
Personal websites
Blogging
Web services publishing
Participation
Content management systems
Wikis
Directories (taxonomy)
Tagging ("folksonomy")
Stickiness
Syndication (RSS, XML)
Some Examples: www.furl.net, www.elgg.net, http://www.librarything.com
Matrice above adapted from:
http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html
From: http://en.wikipedia.org/wiki/Web_2.0
Folksonomies,
Architecture of
participation, bottoup
Rich internet apps,
Web-office/desktops
Conceptual
Livewriter, writely,
reader, Flock
User driven
innovation & design,
citizen journalism
“Software” RIA
Google Earth, Yahoo
Maps etc.
Collective
intelligence, sharing,
exchanging
Aggregation,
distribution
Hackability,
Widgetality
Copy-left
Services
IM-integration,
Calendars
Web 2.0 and SoSo
Technologies
Del.icio.us, furl,
Bibsonomy, CiteULike
“Standards”
Youtube, Revver,
Flickr, Riya
Open Source,
OpenAPI
Digg, technorati,
craigslist
RSS, CSS, XML, FOAF,
XFN
Plazes, Myspace, arto,
dodgeball, hi5
AJAX
Live, Yahoo360,
Google
Podcasting, Wikis,
Blogs
Mash-ups
Some metaphors and
“movements” on the internet
• Individual user: browsing centrally defined web-pages, or
constructing such a webpage – webpages as information
silos!
• Communities: With strong relations and common
goals/enterprises – usenet, online communities (Communities
of Practice) – Soap Opera, Computer Games etc.
• Networked Individualism: Constant traversing of different
types of networks with strong and weak ties. Constructing an
individual, but deeply relational network, through blog-rings,
tagging, sharing links, aggregating or distributing news via
RSS – social networking sites have become increasingly
popular: Hi5.com, Friendster, MySpace, Arto.dk,
dodgeball.com
• These types of use are of course co-existing and overlapping
Some web-trends
• From communities to networked structures
• From centrally defined content and static pages to user driven
content (Blogs, Wikis, Flickr, Wikipedia) – democratisation of
Knowledge and content?
• “Web 2.0 either empowers the individual and provides an outlet for
the 'voice of the voiceless'; or it elevates the amateur to the
detriment of professionalism, expertise and clarity.” (Citation from:
http://en.wikipedia.org/wiki/Web_2.0)
• Potential Democratisation, de-centralisation and anarchy – “back to
the future” – the original idea of the Internet according to Tim
Berners Lee e.g. Creative Commons alternative copyright licences,
The Open Source Movement, whole notion of sharing and
collaborating
• Distribution, Aggregation and tagging of various media and content
– from hierarchical directories and central ownership to distributed,
user driven “folksonomies” and media aggregation
• From consumers to producers: a recent study from PEW internet
research concluded that 57% of American teens are producing
content for the web of various nature (blogs, fan-fiction etc.). But
this might also be overstated – depending on the perspective.
Dalsgaards article
•
Resources are not learning materials, until they are used
actively by students.
 "Resources are media, people, places or ideas that have the
potential to support learning. Resources are information assets –
data points organized by an individual or individuals to convey a
message (Allee, 1997). For learning, resources must be
contextualized to determine situational relevance and meaning.
Resources also need to be recontextualized to enable the use of
information gleaned from various resources. Once contextual
meaning has been established, information becomes organized
as knowledge (Dewey, 1933), operating in a larger context of
meaning encompassing relevant patterns, biases, and
interpretations.” (Hill & Hannafin 2001, p. 38)
•
This is very much in line with the idea of networked learning
as we talked about it last time
Different types of network
• Networks between people working collaboratively:
 Students working together in groups. Networks of closely related
participants
• Networks between people sharing a context:
 Students and teachers within the same course. Also networks of
closely related participants, but individuals within these networks
are not working together, though they might be using each other
as resources
• Networks between people sharing a field of interest:
 Networks of more loosely related participants. Create and
participate in networks of people from all over the world.
Subscribing to RSS feeds from a number of different weblogs
without participating actively by writing comments.
• Pedagogical task: Facilitating networks between students
within the same course, and facilitating networks between
students and other people working within the field.
Dalsgaard
• Using a management system
for administrative issues,
offering students personal
tools for construction,
presentation, reflection,
collaboration, etc.,
• A focus on students, providing
them with tools to support:
 Self-governed, problem-based
and collaborative activities.
• Differs from the sole use of an
integrated LMS.
 Focusing on empowerment of
students as opposed to
management of learning.
Services!
Services
• Sharing links,
bookmarks, references
• Folksonomy –
information
architecture “designed”
by users
• Search, tags, archives –
relies on the power of
weak ties, networks of
interests and trust –
“collective intelligence”
emerges
• RSS, Refer, Bibtex,
Endnote
• Aggregation,
distribution
Services
• Sharing, exchanging,
watching, rating,
commenting
• User generated
content: video,
pictures, audio
• Search, tags,
clusters, popularity,
mass, picture search
(face recognition)
• Distribute,
aggregate through
widgets, RSS, links,
Java-scripts
Services
• Rating, sharing,
commenting,
hot/not,
promotion,
electronic billboard
• Search, tags, power
of weak ties,
location (DK, US),
placeness
• User driven rating
and content, mass,
popularity, no
center
• Distribute, RSS,
widgets, blogrolls
Services
• Networking, profiles,
interests, strong and
weak ties,
communication,
discussion, identity,
sharing
• Closeness,
placeness, locality
discovering,
networking
• Heavily widgetised,
and mediatised –
audio, video
• Distribute,
aggregate,
convergence, GPS,
OpenAPIs, SMS,
mobility
“Software”
• Like regular apps –
but they’re online –
web-office,
calendar, news
reader, Web OS etc.
• Also stand alone
apps – Google Earth
• Discover, search,
location, placeness,
closeness
• Collaborative
editing, sharing
calendars, Social
networks – sharing
placemarks, layers
• Integration with
maps, wikipedia,
external sites
The technological perspective
• Some of all this stuff are new technologies; some are older
technologies, which have been popularised e.g. blogs, wikis
http://en.wikipedia.org/wiki/Image:Web20buzz.png
Technological perspective
• Some of the tech-stuff:
 AJAX that allows web-office – live editing
updating (maybe some of you know more?)
 Standards and exchange ’protocols’: RSS, XML,
CSS, java-script, Flash
 OpenAPIs and Open Source Software – not the
same, but OpenAPI and exchange mechanisms
open for MashUps
 This results in: aggregation, distribution,
widgetality and hackability
Aggregation, distribution,
Hackability
• Agg/Distr: This refers to the interoperability of systems e.g.
How one through RSS or XML document can import content
from other sites or streams into one own page e.g. One page
with all blog-posting, Flickr pictures, sport-results, news etc.
create a tapestry of microcontent
• Hackability is the notion that code is open or there is a freely
available API, one can create services that draws on Google
Maps e.g. Findvej.dk. That profiles on Arto and Myspace
supports HTML, javascript where one can customise the
looks, import video from youtube, bookmarks from
del.icio.us, create tag-clouds and so on.
• It is also becoming available in gadgets and OS’es – one can
tamper with the coding, hardware and so on to create new
services or functions (Chumby, Xbox, MacOS is full of
widgets, so Vista will be)
• Widgets are the easy way of doing this – mashups are a little
harder but great fun!
Widgetality
•
A Web Widget is a portable chunk of code that can be installed and executed
within any separate html-based web page by an end user without requiring
additional compilation. They are akin to plugins or extensions in desktop
applications. Other terms used to describe a Web Widget include Gadget,
Badge, Module, Capsule, Snippet, Mini and Flake. Web Widgets often but not
always use Adobe Flash or JavaScript programming languages.
http://en.wikipedia.org/wiki/Web_widget
Mash-ups
• By using the possibilites of exchange,
distribution and aggregation (refers both to
aggregation, but also to specific software
mashups) new services/software are created
• E.g. 10 best flickr-mashups:
http://www.webmonkey.com/webmonkey/0
6/08/index4a_page2.html?tw=commentary
• Or:
http://www.programmableweb.com/mashu
ps
• http://www.bashr.com/
MashUps
The conceptual perspective
• Sharing, collaborating, connecting, networking, identity work –
harnessing the power of both weak and strong ties in networks
• Hive-intelligence (stupid term!) – Two heads are better than one - one
million heads are even better – Wikipedia; no central expert, but
distributed intelligence (though questionable)
• Folksonomies – the bottom-up approach – the structure and what is
important are decided by the users, not a central categorisation unit,
what is hot news depends on the users, not an editor
• User-driven innovation and user generated content – people upload
and share their homemade pictures, videoes, bookmarks, calendars
etc. creating ’creative’ personal profiles through use of scripting,
widgets, light-weight coding, mashups and so on.
• Funny tension: Copy-left, Open Source, Free software foundation –
information should be free vs. We make shit-loads of money on
idiots freely giving their videos away and all their personal
information (Google, Youtube, MySpace etc.) – hence some call it
loser-driven innovation 
Understanding the sociology of
technology
• Some of this stuff is pretty nerdy and funny; but some of the
thoughts surrounding all of this is quite
philosophical/academic:
 Are blogs the savior of modern democracy or are they the
biggest attempt till date to flatten our culture with superstitious
narcissistic babblings?
 Are moblogs and videoblogs the liberation of consumers in a
process of making them into content producers or are we
witnessing an overflow of reality TV addicts gone crazy in
exposing themselves online?
 Provocative (and purposely wrong questions from Søren Mørk)
• What we need to realise:
 This is just part of people’s lives – it is a way of being in the
world, which is social, banal, mundane, meaningful, purposeful;
it is part of people’s identity, friendships and social networks
 Maybe wrong to speak of ’content’ – maybe better to take about
events, situations, life-bits
Social fabric of everyday life
• Online/offline – makes no sense – the web and web 2.0 for that
matter is a continuation, overlap, extension of everyday life
• Virtual/Real – makes no sense: people are real in the virtual, some
identity play, but identity is very often tied to location, everyday
doings, interests, friends and so on – quite mundane
• The notion of virtual networks as non-places (Christopher Lash) is
nonsense!! Place, space and location is ALL – closeness, personal,
close social networks, intimacy
• Here are some citations from Danish Arto users – why they use arto:
 ”that I have more contact with my friends… also when we’re together…
because then we might talk about something that happened in here…”
(Girl, 15)
 ”That I won’t lose some of my IRL-friends!” (Boy, 17)
• The social fabric of the web is tightly closed to the local, the place,
the location and the creation of a personal, but relational identity
• Barry Wellman terms it: Glocalization – we do become more global,
but we do not become less local or grounded
Location based technology
• Space, Place and location - Plazes.com
• Location based games – PacManhattan
 http://www.induce.net/archives/locationbased_mobile_phone_
games.php
 http://en.wikipedia.org/wiki/Location_based_ga
me
• Intermixture between virtual/real
• GPRS, GPS, mobile location (moblogging
tied to places, coupled e.g. With google
maps) or services like Dodgeball
User Driven Innovation?
• User generated content and innovation –
 Understanding how technologies speak into people’s lives,
identities and connects to their streams of experience, their
being in the world and connection to others – the social fabric of
life!
 Creating architectures of meaningful participation, opportunities
for engaging with peers, networks and developing situations,
events, life-bits
• Hackability, widgetality – keep it open, modifiable, listen to
and understand the users, let them play, hack, modify,
develop
• The perpetual beta! You’re never done, people’s needs will
change, their practices and ways of using the systems will
develop and change, which in turn will mean you’ll have to
change the systems to accommodate to emerging needs
Some references
• http://en.wikipedia.org/wiki/Web_2.0
• http://en.wikipedia.org/wiki/Social_So
ftware
Group Work: Exercise 1 – CMS
exploration
• 1 hour of CMS-exploration
 Case: Use your own case or alternatively this one
• Informationsvidenskab needs a webpage so that it can promote itself
to students at hum.inf – it should be a CMS that would allow different
functionalities and users at different levels to provide content
(secretaries, researchers, students etc.)– what would be the needed
features e.g. Forums, chats, podcasts, RSS, news etc? What should be
the role of the system – dissemination, communication, interaction?
• Choose a CMS to explore from http://www.opensourcecms.com/ e.g.
Typo3, Joomla, Mambo, TikiWiki maybe plone via plone.org
• Check also the CMS’s own homepage – what are the requirements,
what are the functionalities, what extensions does it feature, is it
easy to use, is it well-documented?
 Would it be a feasible system for inf.vid to use – describe pros
and cons in a blog posting in the Læring and Samarbejde
community blog
 As Inf.vid’ers you should be able to carry out such analyses and
give recommendations that are also based on a sound knowledge
of the organisation and its needs
Template for Blog Posting
• Your requirements of functionalities
The system’s technical requirements
Does it meet your requirements? Can
these be met otherwise – through
extensions?
Ease of use
Documentation
Describe the pros and cons as you see
them!
Group Work Exercise 2 – Web
2.0 and SoSo exploration
• Add at least three interesting RSS-feeds to ’your resources’ in
Elgg
• Browse different Web 2.0 and SoSo services – either those I
have presented or preferably find alternatives: Make a blogposting describing at least three different services with
different functionality (just a link and a short description of
what it does + possible pedagogical use – how could it
support (networked) learning)
• Widget competition – find the best widget for Elgg – Win some
candy!
 The group that finds the best/coolest/Funniest widget and
implements it in Elgg wins some Candy – we’ll do a collective
voting afterwards – you present briefly your widget – after all
presentations we each vote for a group (you can’t vote for
yourself :-)