Transcript Consumer Rights and Laws

Business & Personal Finance
Mrs. Holmes
Consumer Bill of Rights
Airline Passenger Rights
Consumer Technology Bill of Rights
Patients Bill of Rights
 The Right to Safety
 The Right to Be Heard
 The Right to Be
 The Right to Redress
Informed
 The Right to Choose
 The Right to Consumer
Education
Confirmed Reservations
Refunds
Delays and Cancellations
 Time-Shifting
 Record audio or video for
later viewing or listening
 Space-Shifting
 Copy contents of CDs and
other media to portable
devices
 Backup Copies
 Backup purchased CDs or
other electronic media
 Platform of Choice
 Listen on any device
 Translation
 Translate legally
acquired content into
a format that makes
it more usable
 Information Disclosure
 Treatment Decisions
 Choice of Providers
 Respect and
 Access to Emergency
Services
Nondiscrimination
 Confidentiality
 Food, Drug, and Cosmetic Act
 Flammable Fabrics Act
 Meat Inspection Laws
 Hazardous Substances Labeling Act
 Kefauver-Harris Drug Amendment
 Cigarette Labeling and Advertising Act
 National Traffic and Motor Vehicle Safety Act
 Child Protection and Toy Safety Act
 Fair Packaging and Labeling Act
 Care Labeling Rule
 Toy Safety Act
 Generic Drug Act
 Nutrition Labeling and Education Act
 Children’s Online Privacy Protection Act
 Family and Educational Right and Privacy Act (FERPA)
 Health Insurance Portability and Accountability act
(HIPPA)
 Department of Agriculture
 National Institute of Standards and Technology
 Food and Drug Administration
 Consumer Product Safety Commission
 Federal Communication Commission
 Federal Trade Commission
 United Parcel Inspection Services
 Federal Aviation Administration
 Securities and Exchange Commission
State
Local
 Consumer Protection
 Legal Aid Societies
Agency
 Newspaper
 Attorney General
 Independent Consumer
Groups
 Better Business Bureau
 Major Appliance Consumer Action Panel (MACAP)
 Consumer Advocate
 National Consumers League (NCL)
 Federal Citizen Information Center (FCIC)
 Consumers Union
 Consumer Reports