Transcript Slide 1 - Ning.com

Existing and Planned Use of SPOCC
in Hampshire
Wellbeing & Partnerships Dept
The department is currently responsible for:
• Supporting People
• Drug and Alcohol Action Team (DAAT)
• Telecare
• Home Improvement Agencies (HIA)
• Gardening Services
Wellbeing & Partnerships Dept
The department will be extending to include:
• Joint funding of Extra Care services
• Adult Services block contracts
• Community Safety Team contracts
• Domestic Violence contracts
• Possible admin for Grants Team
Wellbeing & Partnerships Dept
What is being expected of the department?
• Ability to issue contracts
• Ability to manage those contracts
• Ability to monitor the performance of
those contracts
• Ability to report on that performance
Ability to Issue Contracts
No longer use Steady State contract
Need more than one contract
OCC proactively working on solution
Ability to Manage Contracts
Dictionary items for Contract Types
amended
Ability to Manage Contracts
Dictionary items for Contact Types amended
Ability to Manage Contracts
Use of SPOCC.net
Would like to see:
• The ability to message providers
• The ability to ‘broadcast’ to SPOCC.net
users
Ability to Manage Contracts
Payments
• Ability to suspend
• Recurring payments
• Manual payments
Ability to Monitor Performance
Original performance indicators
• Still collect all data
• Targets set by service for KPIs that now
feed into national indicators
• Generic targets for SPIs being looked at
by client group
Ability to Monitor Performance
New local indicators in respect of:
•Domestic Abuse
•Care leavers
•CAF usage
•Housing Panel usage
•Welfare pathways
•Super Garrison
•National indicators
•Drug and alcohol use
Ability to Monitor Performance
New performance indicator workbook
• Amended from East Midlands workbook
• Added to SPOCC
• 60 local indicators
• Added prompts in respect of common
errors
Ability to Monitor Performance
Outcomes and Client Record Data
• Import both to SPOCC which aids in
checking contract compliance
• Possible target setting being looked at
Ability to Report on Performance
Using Standard Reports and the Ad Hoc
Database we can report on:
•Performance
•Quality
•Outcomes
•Client characteristics (from Record Data)
Ability to Report on Performance
We are able to provide reports to:
•Commissioning Body
•District Councils
•Corporate
Performance Team
•Providers
•Welfare pathways &
Super Garrison
Steering Group
•Probation & Health
•Other Council Depts
Other benefits………….
A few of the other benefits that assist with
managing, monitoring and reporting are:
•Using service levels
•Recording visits
•Adding documents
•Managing long leaseholders
Conclusion
OCC, SPOCC and SPOCC.net have already
enhanced the way we work and enabled us to
show more easily how important we and the
services we fund are.
As development continues we look forward
to reaping even more benefits.