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What Works in Employment Support Carrie-Ann Mills (Specialist Operations Manager) John Cameron (Skills 2 Employment Coordinator) 11th November 2009 Effective Caring Person focused Committed What Works in Employment Support Our Services 700+ staff 14000 service users Community Residential Prisons What Works in Employment Support Phoenix Futures Approach to ETE • 6% of workforce are graduates • Skills & Employability Programmes in Scotland and England in community and Residential Services • Development of Client to Drug Worker training What Works in Employment Support How our Services Deliver Employment Support • Our employability workshops • Understanding work experience Expectation of employers The changing workplace Guest speaker DWP Pathways Identification of strengths Disclosure Scotland Expectation of colleagues Looking for and entry to work Transferable Skills Reading job adverts What Works in Employment Support Benefits of Employment Support in the Workplace • Improved productivity • Clarify pathways to work and remove barriers • Benefits for employers- Decreased staff turnover • Good attitudes in the workplace • Improve Britain’s economy What Works in Employment Support Lessons Learnt • Not everyone learns in the same way we therefore need to deliver flexible and innovative approaches to training and education opportunities. • Employment support is a two- sided equation with benefits to the individuals and the employer. Carrie-Ann Mills, Specialist Operation Manager John Cameron, Skills2 Employment Co-ordinator [email protected] [email protected] www.phoenix-futures.org.uk Effective Caring Person focused Committed