Transcript Slide 1

Consumer
Rights and
Responsibilities
1. To Safety/To Use
Products Safely
Right:
Responsibility:
• Government
Protection
• Food and Drug
Administration
(FDA)
• Consumer Product
Safety Commission
(CPSC)
• Read
information,
use and care
booklets.
2. To Be Informed/To Seek
Information and use it to
make decisions
Right:
Responsibility:
• Protection • Choose
against false appropriately
and
misleading
information.
3. To Choose/Choose goods
and services carefully
Right:
Responsibility:
• A variety of • Shop a
products
variety of
• Competitive places.
prices
• Use
consumer
• No
monopolies magazines
4. To Be Heard/To speak up
and let likes and dislikes be
known.
Right:
Responsibility:
• Complain
• BBB
• Consumer
Protection
Agency
• Complaint
letters
• Support
reputable
businesses